top customer support ai automation companies in brooklyn

Top 10+ Customer Support AI Automation Companies in Brooklyn (2026)

Last Updated 06th November 2026 | Category: Top AI Development Firms

As of November 2026, this directory tracks 61 Customer Support AI Automation companies. Hyperlink InfoSystem currently sits at the top of the list (5.0-star average from 497 verified reviews, $25 - $49 / hr, in business since 2011). Looking at the group as a whole, the midpoint hourly rate is $75, the median rating is 4.6, and 27% report a team of 50 or more. Most frequently listed specialties here include Mobile App Development, AI Development, Bot Development, and Web Development.

Every company on this page is evaluated on the same real signals: how clients have rated their work, what they charge per hour, how big their team is, and how long they've been in business. Clients rate these customer support ai automation firms 4.8/5 on average. $25 - $49 / hr is the most common rate band. Roughly 26% of the companies listed report a headcount of 50 or more. Before reaching out to any shortlisted firm, it's worth cross-checking its review history and portfolio directly - every listing is manually checked (founding year, services, team size) and reviews go through a moderation step before they go live.

61
Verified Firms
$25 - $49 / hr
Most Common Rate
4.8
Average Rating
26%
Have 50+ Employees
How this list is built: Companies are added only after manual research into their foundation year, service offerings, ratings, and employee strength. Client reviews go through a verification step before being marked Verified and shown publicly. Listings marked Sponsored pay for premium placement — sponsorship does not affect star ratings or review content.

Top-Ranked Customer Support AI Automation Companies

Compare the highest-ranked firms first side by side.

Rank Company Rating Reviews Hourly Rate Team Size Founded Headquarters Action
1 5.0 497 $25 - $49 / hr 1,000 - 9,999 2011 Jersey City, NJ Visit Profile
2 4.8 6 N/A 500 - 999 1997 — Visit Profile
3 4.7 7 $50 - $99 / hr 50 - 249 2001 — Visit Profile
4 4.6 7 $150 - $199 / hr 10 - 49 2000 — Visit Profile
5 4.6 6 $25 - $49 / hr 2 - 9 N/A Paris, France Visit Profile
6 4.3 6 $50 - $99 / hr 10 - 49 2013 London, England Visit Profile
7 4.2 6 N/A N/A N/A — Visit Profile
8 4.1 7 $150 - $199 / hr 10 - 49 2005 Portland, OR Visit Profile
9 — — $25 - $49 / hr 50 - 249 2015 Ahmedabad, India Visit Profile
10 4.2 10 $25 - $49 / hr 50 - 249 2007 — Visit Profile

List of the Top 10+ Customer Support AI Automation Companies in Brooklyn 2026

Sponsored
2011
< $25
1000+
$100,000+
Mobile App Development Web Development VR App Development AR App Development Unity 3D Game Development Wearable App Development UI-UX Design Web Design Internet of Things AI Development
1997
N/A
500 - 999
$10,000+
Mobile App Development Game Development Blockchain Development
No reviews yet
2013
$25 - $49
50 - 249
$100,000+
Mobile App Development Web Development UI-UX Design Custom Software Development Web Design E-commerce Development SEO
2007
$25 - $49
50 - 249
$10,000+
Mobile App Development Web Development UI-UX Design Custom Software Development Web Design E-commerce Development SEO
N/A
N/A
N/A
$50,000+
Mobile App Development Web Development Web Design Branding E-commerce Development Social Media Marketing SEO Content Management System Logo Designing
2005
$100 - $149
10 - 49
$25,000+
Mobile App Development Web Development UI-UX Design Custom Software Development Web Design
N/A
$25 - $49
2 - 9
$100,000+
Web Development Wearable App Development UI-UX Design Custom Software Development Web Design Android App Development
2013
$100 - $149
10 - 49
$50,000+
Mobile App Development Web Development UI-UX Design Web Design Branding
2001
$50 - $99
50 - 249
$10,000+
Mobile App Development Web Development UI-UX Design Custom Software Development Web Design
2011
$50 - $99
2 - 9
$2,500,000+
Mobile App Development Web Development UI-UX Design Custom Software Development Web Design Branding SEO
2007
$25 - $49
250 - 499
$100,000+
Web Development AR App Development Custom Software Development Web Design E-commerce Development AI Development Custom Application Development Cloud Solutions Blockchain Development Machine Learning CMS Solutions
2000
$150 - $199
10 - 49
$25,000+
Mobile App Development Web Development UI-UX Design Web Design Branding Enterprise App Development
2023
Undisclosed
2 - 9
No reviews yet
2020
$50 - $99
10 - 49
2009
$150 - $199
50 - 249
$10,000+
Mobile App Development Web Development Web Design Digital Strategy iOS App Development iPhone App Development
2015
Undisclosed
2 - 9
2006
$100 - $149
2 - 9
$5,000,000+
Mobile App Development Web Development UI-UX Design Custom Software Development Web Design E-commerce Development
—
Undisclosed
2 - 9
2015
$50 - $99
2 - 9
$25,000+
Mobile App Development Web Development UI-UX Design Custom Software Development Web Design Digital Strategy Blockchain Development
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FAQ

Frequently Asked Questions

Got questions about our specialized technology solutions? We have the answers to help you make informed decisions.

Start by writing down what "done" actually looks like for your project — the core features, the platforms it needs to run on, and a rough budget ceiling. From there, narrow your list to AI Development agencies in Brooklyn whose past work matches that scope, and put each one through the same first conversation: a real problem from your project, presented cold, to see how they think rather than how they pitch. The AI Development company in Brooklyn that asks the sharpest follow-up questions is usually the one worth a second meeting.

Brooklyn's reputation as a AI Development hub didn't happen overnight — it's the result of a steady output of engineering graduates, a maturing local tech scene, and firms that have spent years building repeatable delivery processes for international clients. That combination keeps costs reasonable without forcing a trade-off on quality, which is why the region keeps attracting both first-time outsourcers and companies moving work away from more expensive markets.

Outsourcing to Brooklyn is routine at this point, but it still deserves the basics done properly: a signed NDA, a clear clause on who owns the IP once it's built, and an understanding of what happens if either side wants to walk away mid-project. Established AI Development companies in Brooklyn will have handled these terms many times before and shouldn't push back on any of them — hesitation there is itself a useful signal.

You'll generally see three options from AI Development companies in Brooklyn: fixed-price for scopes that are already nailed down, time-and-materials for projects where the requirements are still taking shape, and a dedicated-team arrangement for products with no real end date. Fixed-price protects your budget but punishes scope creep; time-and-materials is more forgiving of changing plans but requires more active oversight from you. A AI Development firm in Brooklyn should be able to explain which one fits your situation, not just default to whichever is easiest for them.

Rankings for AI Development companies in Brooklyn are built from a mix of verified client reviews, the depth and relevance of each firm's portfolio, market presence, and how responsive they are on the platform itself — not a single self-reported score. Our team cross-checks submitted project details against client interviews wherever possible, so a company sitting near the top of the Brooklyn list has that position backed by more than its own marketing.

The better AI Development companies in Brooklyn don't disappear after handover — expect ongoing options like performance monitoring, security patching, feature iteration based on real usage data, and a maintenance retainer that keeps the product stable as it grows. A AI Development partner in Brooklyn that stays engaged post-launch is usually the one that ends up delivering more value over the life of the product than the initial build itself.
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