Capable IT Managed Services team — happy with the end result
The final product works well for us, although the process could have been smoother. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.
The result looks great and performs well, and our internal team found it easy to take over. There were some early misunderstandings on requirements that took a few rounds to sort out.
Overall, a team we trust and plan to keep working with.
Project summary
Our company worked with zerone.id to manage our servers, backups and helpdesk. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 7 months.
- Project Type:
- IT Managed Services
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Jan 2026 - Aug 2026
- Business Type:
- Fashion & Apparel
- Location:
- Auckland, New Zealand