Zero IT Solutions Reviews

Skilled Software Development Team That Understood Our Business

Dan Coleman / Owner | Aug 05, 2026

Zero IT Solutions did an excellent job for us. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

It has made a real difference to how our team works day to day. We are already discussing the next phase with them.

Project summary

We partnered with Zero IT Solutions to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 7 months.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $50,000 to $149,999
Project Duration:: Dec 2025 - Jul 2026
Business Type:: Government & Public Sector
Location:: New York, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Owner at Maple Public Services Inc, a Government & Public Sector company based in New York, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a custom operations platform to replace the spreadsheets and email threads we were running the business on so they could focus on customers.

What services did the company provide for your project?

Software Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Easy to work with and very transparent on timelines and cost

Callum Clarke / CTO | Jul 21, 2026

I would rate this engagement highly on almost every front. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Since launch, everything has been stable and our team has adapted to it quickly. We would definitely work with them again.

Project summary

Zero IT Solutions was brought in to develop a field-staff app with offline mode that syncs back to our main system. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 9 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Sep 2025 - Jun 2026
Business Type:: Construction
Location:: Reading, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as CTO at Brightpath Projects. We operate in Construction and most of our customers are in and around Reading, UK.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to develop a field-staff app with offline mode that syncs back to our main system before our busy season.

What services did the company provide for your project?

Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Mobile App Development partner.

Quality work, a little slower than we planned

Hannah Clarke / Founder | Jun 14, 2026

The final product works well for us, although the process could have been smoother. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The result looks great and performs well, and our internal team found it easy to take over. There were some early misunderstandings on requirements that took a few rounds to sort out. We are already discussing the next phase with them.

Project summary

Zero IT Solutions was brought in to rebuild a slow, outdated web app and move it to a new framework. The work covered requirements, design, development, testing and launch support. We worked together for around 7 months.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $10,000 to $49,999
Project Duration:: Sep 2025 - Apr 2026
Business Type:: Real Estate
Location:: Reading, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Real Estate company based in Reading, UK. I'm the Founder and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild a slow, outdated web app and move it to a new framework.

What services did the company provide for your project?

Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Capable Web Development team — happy with the end result

Dan Price / Engineering Manager | May 14, 2026

Overall the project was a success, though it was not without some challenges. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The result looks great and performs well, and our internal team found it easy to take over. There were some early misunderstandings on requirements that took a few rounds to sort out.

We would definitely work with them again.

Project summary

We engaged Zero IT Solutions to redesign and rebuild our company website on a modern stack. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 8 months from kickoff to launch.

Overall Rating 3.5
Quality 4.0
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $150,000 to $499,999
Project Duration:: Jul 2025 - Mar 2026
Business Type:: Insurance
Location:: Nashville, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Engineering Manager at Oakline Insurance. We operate in Insurance and most of our customers are in and around Nashville, USA.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to redesign and rebuild our company website on a modern stack before our busy season.

What services did the company provide for your project?

End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Insurance and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Good value and a team that genuinely cares about the result

Divya Bose / Owner | May 09, 2026

I would rate this engagement highly on almost every front. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The Software Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Happy to recommend them.

Project summary

We partnered with Zero IT Solutions to rebuild an internal order management system that had outgrown its original design. The work covered requirements, design, development, testing and launch support. The engagement ran for about 6 months.

Overall Rating 4.5
Quality 4.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: Less than $10,000
Project Duration:: Oct 2025 - Apr 2026
Business Type:: Construction
Location:: Kolkata, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Owner at Crestview Projects Pvt Ltd, a Construction company based in Kolkata, India. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild an internal order management system that had outgrown its original design.

What services did the company provide for your project?

Software Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Zero IT Solutions asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Strong Technical Skills and a Very Responsive AI & Machine Learning Team

Olivia Harris / Program Manager | May 08, 2026

Zero IT Solutions did good work for us, and we would use them again. They were upfront about what was realistic within our budget, which helped us prioritise the right features. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The result looks great and performs well, and our internal team found it easy to take over. We had to follow up a few times on smaller bug fixes after launch.

Happy to recommend them.

Project summary

We hired Zero IT Solutions to build a demand forecasting model on top of our sales data. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 6 months from kickoff to launch.

Overall Rating 4.0
Quality 3.5
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $150,000 to $499,999
Project Duration:: Oct 2025 - Apr 2026
Business Type:: Healthcare
Location:: Brisbane, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Sage Clinics Pty Ltd is a Healthcare business in Brisbane, Australia. As Program Manager, I was responsible for this project on our side and the main contact for Zero IT Solutions.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build a demand forecasting model on top of our sales data before our busy season.

What services did the company provide for your project?

Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Healthcare and their proposal was the clearest of the ones we received.