Please describe your company, your role, and the industry you operate in.
I work as Co-Founder & CTO at Copper Leaf Talent Ltd. We operate in Human Resources and most of our customers are in and around Manchester, UK.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to clean up and consolidate customer data spread across several systems before our busy season.
What services did the company provide for your project?
Data & Analytics, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Human Resources and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.