Please describe your company, your role, and the industry you operate in.
Redwood Care is a Healthcare business in Columbus, USA. As Chief Digital Officer, I was responsible for this project on our side and the main contact for Zappter AG.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to move our application to Azure and set up proper backups and monitoring before our busy season.
What services did the company provide for your project?
Cloud Services, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Healthcare and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Healthcare clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Cloud Services partner.