Good work overall, with a few bumps along the way
The final product works well for us, although the process could have been smoother. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
We launched on schedule and have not had any major issues since. A couple of milestones slipped by a week or so, mostly around testing. If you need a team that communicates well and delivers, they are a good choice.
Project summary
We engaged Xynctech to rebuild an internal order management system that had outgrown its original design. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 8 months.
- Project Type:
- Software Development
- Project Cost:
- $500,000+
- Project Duration:
- Jan 2026 - Sep 2026
- Business Type:
- Information Technology
- Location:
- Ottawa, Canada