Quality work, a little slower than we planned
The final product works well for us, although the process could have been smoother. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They were upfront about what was realistic within our budget, which helped us prioritise the right features.
It has made a real difference to how our team works day to day. Estimates on a few features were optimistic and those took longer than planned. We would definitely work with them again.
Project summary
We hired XTIVIA (formerly Strategic Sales Systems) to manage our servers, backups and helpdesk. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 3 months.
- Project Type:
- IT Managed Services
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Jun 2026 - Sep 2026
- Business Type:
- Financial Services
- Location:
- Sydney, Australia
