Xieles Support Reviews

Professional Software Development Team, Smooth Delivery From Start to Finish

Jonas Hoffmann / Founder & CEO | Oct 15, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

Feedback from our customers has been very positive so far.

We are already discussing the next phase with them.

Project summary

We partnered with Xieles Support to develop a scheduling and dispatch tool for our field team. The work covered requirements, design, development, testing and launch support. Overall it was a 5-month engagement.

Overall Rating 4.5
Quality 5.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: Less than $10,000
Project Duration:: Mar 2026 - Aug 2026
Business Type:: Legal Services
Location:: Stuttgart, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Legal Services company based in Stuttgart, Germany. I'm the Founder & CEO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to develop a scheduling and dispatch tool for our field team before our busy season.

What services did the company provide for your project?

End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Xieles Support asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Legal Services clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Software Development partner.

Professional team that made a complex project feel manageable

Amanda Hughes / Head of Digital Transformation | Aug 27, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The result looks great and performs well, and our internal team found it easy to take over. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged Xieles Support to redesign and rebuild our company website on a modern stack. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 7 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $50,000 to $149,999
Project Duration:: Dec 2025 - Jul 2026
Business Type:: Environmental Services
Location:: Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Head of Digital Transformation at Summit Green Solutions. We operate in Environmental Services and most of our customers are in and around Tampa, USA.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to redesign and rebuild our company website on a modern stack.

What services did the company provide for your project?

End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Strong Technical Skills and a Very Responsive Mobile App Development Team

Amanda Price / Operations Manager | Aug 10, 2026

We were very happy with how this project went. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Feedback from our customers has been very positive so far. I would recommend Xieles Support to anyone looking for a dependable Mobile App Development partner.

Project summary

We engaged Xieles Support to develop a field-staff app with offline mode that syncs back to our main system. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 6 months from kickoff to launch.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Jan 2026 - Jul 2026
Business Type:: Agriculture
Location:: Phoenix, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Operations Manager at Northgate Growers LLC, a Agriculture company based in Phoenix, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to develop a field-staff app with offline mode that syncs back to our main system before our busy season.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Xieles Support asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Mobile App Development partner.

They listened, asked the right questions, and delivered

Darren Tan / Operations Manager | Aug 07, 2026

I would rate this engagement highly on almost every front. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Since launch, everything has been stable and our team has adapted to it quickly. We would definitely work with them again.

Project summary

We hired Xieles Support to rebuild our existing mobile app, which had poor reviews and frequent crashes. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 7 months from kickoff to launch.

Overall Rating 4.5
Quality 4.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Nov 2025 - Jun 2026
Business Type:: Retail & E-commerce
Location:: Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Operations Manager at Lumen Market Pte Ltd, a Retail & E-commerce company based in Singapore. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to rebuild our existing mobile app, which had poor reviews and frequent crashes before our busy season.

What services did the company provide for your project?

Mobile App Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Xieles Support asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Professional Web Development Team, Smooth Delivery From Start to Finish

Olivia Nguyen / Program Manager | Jul 14, 2026

Xieles Support did an excellent job for us. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

It has made a real difference to how our team works day to day. Happy to recommend them.

Project summary

Our company worked with Xieles Support to build a customer portal where clients can log in, track orders and download invoices. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 4 months from kickoff to launch.

Overall Rating 4.5
Quality 4.5
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $500,000+
Project Duration:: Feb 2026 - Jun 2026
Business Type:: Real Estate
Location:: Adelaide, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Pinecrest Estates is a Real Estate business in Adelaide, Australia. As Program Manager, I was responsible for this project on our side and the main contact for Xieles Support.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.

What services did the company provide for your project?

Web Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Xieles Support asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Good work overall, with a few bumps along the way

Ben Turner / Marketing Director | Jul 12, 2026

The final product works well for us, although the process could have been smoother. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Feedback from our customers has been very positive so far. Their team changed one developer midway, which slowed things down for a couple of weeks.

We would definitely work with them again.

Project summary

Our company worked with Xieles Support to rebuild an internal order management system that had outgrown its original design. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 5 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $50,000 to $149,999
Project Duration:: Dec 2025 - May 2026
Business Type:: Insurance
Location:: Manchester, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Marketing Director at Fairway Insurance Ltd. We operate in Insurance and most of our customers are in and around Manchester, UK.

What specific problem or business challenge led you to hire this company?

We needed to rebuild an internal order management system that had outgrown its original design, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly Software Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Xieles Support asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Insurance clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Would happily work with them again

Thabo Botha / Director of Technology | Jul 10, 2026

Overall we had a good experience working with Xieles Support. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Since launch, everything has been stable and our team has adapted to it quickly. Their team changed one developer midway, which slowed things down for a couple of weeks.

We are already discussing the next phase with them.

Project summary

We partnered with Xieles Support to automate document data extraction that our team was doing by hand. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 9 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $500,000+
Project Duration:: Sep 2025 - Jun 2026
Business Type:: Education
Location:: Johannesburg, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Director of Technology at Brightpath Education, a Education company based in Johannesburg, South Africa. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to automate document data extraction that our team was doing by hand so they could focus on customers.

What services did the company provide for your project?

Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Xieles Support asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Education clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable AI & Machine Learning partner.

Good results, communication improved as the project went on

Thijs de Vries / Program Manager | Jun 20, 2026

Overall the project was a success, though it was not without some challenges. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

It has made a real difference to how our team works day to day. Estimates on a few features were optimistic and those took longer than planned. I would recommend Xieles Support to anyone looking for a dependable AI & Machine Learning partner.

Project summary

Our company worked with Xieles Support to automate document data extraction that our team was doing by hand. The work covered requirements, design, development, testing and launch support. Overall it was a 2-month engagement.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $150,000 to $499,999
Project Duration:: Mar 2026 - May 2026
Business Type:: Healthcare
Location:: Amsterdam, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Bridgewater Care BV is a Healthcare business in Amsterdam, Netherlands. As Program Manager, I was responsible for this project on our side and the main contact for Xieles Support.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to automate document data extraction that our team was doing by hand so they could focus on customers.

What services did the company provide for your project?

AI & Machine Learning, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Healthcare and their proposal was the clearest of the ones we received.