Xcelia

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Details

Founded:
2017
Hourly Rates:
$100 - $149 / hr
Employees:
2 - 9
Ratings:
4.1 10 Reviews

Industries Served

Real Estate Sports & Fitness Advertising & Marketing Nonprofit & NGO Government & Public Sector Healthcare Pharmaceuticals & Biotechnology Information Technology Events & Event Management Media & Entertainment

Where We Specialize

16% Web Design
Web Design 16%
Bot Development 15%
IT Services 14%
AI Development 11%
Big Data Analytics 11%
Web Development 8%
Augmented Reality 7%
IT Support & Maintenance 6%
Ruby on Rails 5%
UI/UX 3%
Mobile App Development 2%
Virtual Reality 2%

Industry Expertise

Travel69% Hospitality31%

Typical Project Size

41% Small Business
41% Enterprise
18% Midmarket Business

About

Businesses looking for a reliable technology partner often consider Xcelia. Xcelia focuses on Custom Software Development and Web Development. With 2 - 9 people on staff, Xcelia can take on projects of varying size. Typical hourly rates run around $100 - $149 / hr/hr. Xcelia operates out of Akola, India. This profile is a starting point — reach out to Xcelia directly to discuss project specifics.

Xcelia Reviews

4.1 10 Reviews
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Great Experience With Xcelia on Our IT Managed Services Project

Rohan Bose / Marketing Director | Sep 24, 2026

We were happy with the final result. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The IT Managed Services work has already made a noticeable difference — tasks that used to take hours now take minutes. A couple of milestones slipped by a week or so, mostly around testing.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Xcelia to manage our servers, backups and helpdesk. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 6 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$50,000 to $149,999
Project Duration:
Feb 2026 - Aug 2026
Business Type:
Real Estate
Location:
Mumbai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Blue Harbor Estates Pvt Ltd is a Real Estate business in Mumbai, India. As Marketing Director, I was responsible for this project on our side and the main contact for Xcelia.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to manage our servers, backups and helpdesk before our busy season.
What services did the company provide for your project?
Mainly IT Managed Services. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Great team to work with — professional, responsive and reliable

Andre Coleman / Head of Product | Aug 31, 2026

Overall we had a good experience working with Xcelia. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We launched on schedule and have not had any major issues since. Documentation at handover was a bit thin and we had to ask for more detail. We are already discussing the next phase with them.

Project summary

Xcelia was brought in to rebuild our existing mobile app, which had poor reviews and frequent crashes. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 2 months.

  • Overall Rating 4.0
  • Quality 4.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$150,000 to $499,999
Project Duration:
Jun 2026 - Aug 2026
Business Type:
Sports & Fitness
Location:
Seattle, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Head of Product at Kinetic Sports. We operate in Sports & Fitness and most of our customers are in and around Seattle, USA.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to rebuild our existing mobile app, which had poor reviews and frequent crashes.
What services did the company provide for your project?
Mobile App Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Xcelia asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Sports & Fitness clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Dependable AI & Machine Learning Partner for a Growing Advertising & Marketing Business

Ben Doyle / IT Manager | Aug 07, 2026

Xcelia did good work for us, and we would use them again. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Since launch, everything has been stable and our team has adapted to it quickly. We had to follow up a few times on smaller bug fixes after launch. We would definitely work with them again.

Project summary

We partnered with Xcelia to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 3 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$150,000 to $499,999
Project Duration:
Mar 2026 - May 2026
Business Type:
Advertising & Marketing
Location:
Cardiff, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as IT Manager at Blue Harbor Marketing Ltd. We operate in Advertising & Marketing and most of our customers are in and around Cardiff, UK.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to add an AI chatbot to our support site that answers questions from our help docs.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Xcelia asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Professional team that made a complex project feel manageable

James Edwards / Program Manager | Jul 27, 2026

We were very happy with how this project went. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Since launch, everything has been stable and our team has adapted to it quickly. We would definitely work with them again.

Project summary

We hired Xcelia to build a customer portal where clients can log in, track orders and download invoices. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 7 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$150,000 to $499,999
Project Duration:
Nov 2025 - Jun 2026
Business Type:
Nonprofit & NGO
Location:
Cambridge, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Nonprofit & NGO company based in Cambridge, UK. I'm the Program Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a customer portal where clients can log in, track orders and download invoices before our busy season.
What services did the company provide for your project?
Web Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Xcelia asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Nonprofit & NGO clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Xcelia Delivered a Quality IT Managed Services Solution on Time

Chris Fisher / Senior Product Manager | Jun 12, 2026

Xcelia did an excellent job for us. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Since launch, everything has been stable and our team has adapted to it quickly. Happy to recommend them.

Project summary

Our company worked with Xcelia to manage our servers, backups and helpdesk. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 3-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$500,000+
Project Duration:
Jan 2026 - Apr 2026
Business Type:
Government & Public Sector
Location:
Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Senior Product Manager at Swift Public Services, a Government & Public Sector company based in Tampa, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to manage our servers, backups and helpdesk so they could focus on customers.
What services did the company provide for your project?
IT Managed Services, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Xcelia asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Government & Public Sector clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Solid Web Development Work With Clear Communication Throughout

Heather Henderson / Director | Jun 05, 2026

The project went well overall. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We are already seeing better numbers than before the project. We had to follow up a few times on smaller bug fixes after launch.

We are already discussing the next phase with them.

Project summary

We partnered with Xcelia to redesign and rebuild our company website on a modern stack. The work covered requirements, design, development, testing and launch support. The engagement ran for about 9 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$10,000 to $49,999
Project Duration:
Jul 2025 - Apr 2026
Business Type:
Healthcare
Location:
Chicago, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director at Westbridge Wellness Inc, a Healthcare company based in Chicago, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to redesign and rebuild our company website on a modern stack.
What services did the company provide for your project?
Web Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Delivered on time and stayed involved after launch

Khalid Rahman / Founder & CEO | Apr 17, 2026

Overall we had a good experience working with Xcelia. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We are already seeing better numbers than before the project. Documentation at handover was a bit thin and we had to ask for more detail. Overall, a team we trust and plan to keep working with.

Project summary

We partnered with Xcelia to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 3 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Nov 2025 - Feb 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Founder & CEO at Keystone Pharma, a Pharmaceuticals & Biotechnology company based in Abu Dhabi, UAE. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Exceeded our expectations on quality and communication

Charlotte Evans / CEO | Feb 20, 2026

Xcelia did an excellent job for us. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Since launch, everything has been stable and our team has adapted to it quickly. We are already discussing the next phase with them.

Project summary

Our company worked with Xcelia to redesign and rebuild our company website on a modern stack. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 2 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$10,000 to $49,999
Project Duration:
Nov 2025 - Jan 2026
Business Type:
Information Technology
Location:
Nottingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as CEO at Westbridge Digital Ltd. We operate in Information Technology and most of our customers are in and around Nottingham, UK.
What specific problem or business challenge led you to hire this company?
We needed to redesign and rebuild our company website on a modern stack, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Information Technology clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Dependable Data & Analytics Partner for a Growing Events & Event Management Business

Amy Edwards / CEO | Feb 18, 2026

Overall we had a good experience working with Xcelia. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We are already seeing better numbers than before the project. A couple of milestones slipped by a week or so, mostly around testing. We would definitely work with them again.

Project summary

Our company worked with Xcelia to build dashboards that pull our sales, marketing and finance data into one place. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Data & Analytics
Project Cost:
$10,000 to $49,999
Project Duration:
Mar 2025 - Dec 2025
Business Type:
Events & Event Management
Location:
Nottingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Events & Event Management company based in Nottingham, UK. I'm the CEO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build dashboards that pull our sales, marketing and finance data into one place before our busy season.
What services did the company provide for your project?
Data & Analytics, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Xcelia asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Events & Event Management clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Data & Analytics partner.

Solid delivery, though timelines needed some pushing

Maya Sandhu / Co-Founder & CTO | Feb 02, 2026

Overall the project was a success, though it was not without some challenges. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We launched on schedule and have not had any major issues since. Their team changed one developer midway, which slowed things down for a couple of weeks. We would definitely work with them again.

Project summary

Xcelia was brought in to manage our servers, backups and helpdesk. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 7-month engagement.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$10,000 to $49,999
Project Duration:
May 2025 - Dec 2025
Business Type:
Media & Entertainment
Location:
Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Media & Entertainment company based in Toronto, Canada. I'm the Co-Founder & CTO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to manage our servers, backups and helpdesk.
What services did the company provide for your project?
IT Managed Services, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Xcelia asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable IT Managed Services partner.
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