Easy to work with and very transparent on timelines and cost
We were happy with the final result. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
We launched on schedule and have not had any major issues since. There were some early misunderstandings on requirements that took a few rounds to sort out. If you need a team that communicates well and delivers, they are a good choice.
Project summary
We partnered with X2 Labs to provide ongoing monitoring and support for our cloud infrastructure. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 8-month engagement.
- Project Type:
- IT Managed Services
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- Dec 2025 - Aug 2026
- Business Type:
- Travel & Hospitality
- Location:
- Gold Coast, Australia