Exceeded our expectations on quality and communication
Honestly, this was one of the smoothest projects we have run with an outside team. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
We are already seeing better numbers than before the project. If you need a team that communicates well and delivers, they are a good choice.
Project summary
We hired WSC to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 5-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Apr 2026 - Sep 2026
- Business Type:
- Financial Services
- Location:
- Vancouver, Canada