They listened, asked the right questions, and delivered
I would rate this engagement highly on almost every front. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline.
We launched on schedule and have not had any major issues since.
If you need a team that communicates well and delivers, they are a good choice.
Project summary
We engaged William Schmid to add an AI chatbot to our support site that answers questions from our help docs. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 8 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Nov 2025 - Jul 2026
- Business Type:
- Nonprofit & NGO
- Location:
- Tampa, USA