Solid IT Managed Services Work With Clear Communication Throughout
I would rate this engagement highly on almost every front. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.
The result looks great and performs well, and our internal team found it easy to take over. We are already discussing the next phase with them.
Project summary
We hired Weston Workshops to manage our servers, backups and helpdesk. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 5 months.
- Project Type:
- IT Managed Services
- Project Cost:
- Less than $10,000
- Project Duration:
- Dec 2025 - May 2026
- Business Type:
- Fashion & Apparel
- Location:
- Boston, USA