Exceeded our expectations on quality and communication
We were very happy with how this project went. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.
Feedback from our customers has been very positive so far. We are already discussing the next phase with them.
Project summary
We hired Webfynd Digital to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 4 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- Feb 2026 - Jun 2026
- Business Type:
- Media & Entertainment
- Location:
- Raleigh, USA