Please describe your company, your role, and the industry you operate in.
Nimbus Civic Solutions Co is a Government & Public Sector business in Jeddah, Saudi Arabia. As Director, I was responsible for this project on our side and the main contact for WaxwingSoft Ltd.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build internal tools on a low-code platform so our team could stop relying on spreadsheets.
What services did the company provide for your project?
Low-Code / No-Code Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Low-Code / No-Code Development partner.