Viral Media Reviews

Easy to work with and very transparent on timelines and cost

Ryan Hughes / Head of Product | Oct 05, 2026

We were very happy with how this project went. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We launched on schedule and have not had any major issues since. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Viral Media to rebuild an internal order management system that had outgrown its original design. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 9 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $150,000 to $499,999
Project Duration:: Dec 2025 - Sep 2026
Business Type:: Healthcare
Location:: Portland, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Healthcare company based in Portland, USA. I'm the Head of Product and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild an internal order management system that had outgrown its original design.

What services did the company provide for your project?

End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Software Development partner.

Skilled Mobile App Development Team That Understood Our Business

Oliver Hughes / Engineering Manager | Sep 17, 2026

Overall we had a good experience working with Viral Media. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We are already seeing better numbers than before the project. Documentation at handover was a bit thin and we had to ask for more detail. Overall, a team we trust and plan to keep working with.

Project summary

We engaged Viral Media to rebuild our existing mobile app, which had poor reviews and frequent crashes. The work covered requirements, design, development, testing and launch support. The engagement ran for about 7 months.

Overall Rating 4.0
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Dec 2025 - Jul 2026
Business Type:: Aerospace & Defense
Location:: Cardiff, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Aerospace & Defense company based in Cardiff, UK. I'm the Engineering Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild our existing mobile app, which had poor reviews and frequent crashes.

What services did the company provide for your project?

Mobile App Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Viral Media asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Viral Media Delivered a Quality Software Development Solution on Time

Lucy Wright / Head of Digital Transformation | Sep 16, 2026

We were very happy with how this project went. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The result looks great and performs well, and our internal team found it easy to take over.

Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with Viral Media to develop a scheduling and dispatch tool for our field team. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 3 months.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $500,000+
Project Duration:: May 2026 - Aug 2026
Business Type:: Financial Services
Location:: London, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Head of Digital Transformation at Maple Capital Ltd. We operate in Financial Services and most of our customers are in and around London, UK.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to develop a scheduling and dispatch tool for our field team before our busy season.

What services did the company provide for your project?

Software Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Great Experience With Viral Media on Our Game Development Project

Rob Evans / Senior Engineering Manager | Aug 15, 2026

Viral Media did an excellent job for us. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far.

We are already discussing the next phase with them.

Project summary

We hired Viral Media to build the multiplayer features for our existing game. The work covered requirements, design, development, testing and launch support. We worked together for around 6 months.

Overall Rating 5.0
Quality 4.5
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Game Development
Project Cost:: $500,000+
Project Duration:: Jan 2026 - Jul 2026
Business Type:: Travel & Hospitality
Location:: Cardiff, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Travel & Hospitality company based in Cardiff, UK. I'm the Senior Engineering Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build the multiplayer features for our existing game.

What services did the company provide for your project?

Game Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Travel & Hospitality clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Solid Blockchain Development Work With Clear Communication Throughout

Ravi Al Mansoori / Owner | Jul 15, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We launched on schedule and have not had any major issues since. I would recommend Viral Media to anyone looking for a dependable Blockchain Development partner.

Project summary

We engaged Viral Media to develop and audit smart contracts for a tokenized loyalty program. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 9 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Blockchain Development
Project Cost:: Less than $10,000
Project Duration:: Sep 2025 - Jun 2026
Business Type:: Telecommunications
Location:: Sharjah, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Harborview Networks is a Telecommunications business in Sharjah, UAE. As Owner, I was responsible for this project on our side and the main contact for Viral Media.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to develop and audit smart contracts for a tokenized loyalty program so they could focus on customers.

What services did the company provide for your project?

Blockchain Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Viral Media asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Blockchain Development partner.

Solid delivery, though timelines needed some pushing

Isla Stewart / Chief Digital Officer | Apr 30, 2026

We got a good result in the end, but the road there had a few bumps. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The result looks great and performs well, and our internal team found it easy to take over. Documentation at handover was a bit thin and we had to ask for more detail.

We would definitely work with them again.

Project summary

We hired Viral Media to develop a scheduling and dispatch tool for our field team. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 6-month engagement.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $500,000+
Project Duration:: Sep 2025 - Mar 2026
Business Type:: Manufacturing
Location:: Perth, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Chief Digital Officer at Crestview Manufacturing, a Manufacturing company based in Perth, Australia. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to develop a scheduling and dispatch tool for our field team so they could focus on customers.

What services did the company provide for your project?

Software Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Manufacturing and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Exceeded our expectations on quality and communication

Eva Bakker / Marketing Director | Apr 19, 2026

We were very happy with how this project went. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Since launch, everything has been stable and our team has adapted to it quickly.

We would definitely work with them again.

Project summary

Viral Media was brought in to build a supply chain traceability prototype on a permissioned blockchain. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 4 months from kickoff to launch.

Overall Rating 4.5
Quality 5.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Blockchain Development
Project Cost:: $50,000 to $149,999
Project Duration:: Oct 2025 - Feb 2026
Business Type:: Retail & E-commerce
Location:: Amsterdam, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Retail & E-commerce company based in Amsterdam, Netherlands. I'm the Marketing Director and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a supply chain traceability prototype on a permissioned blockchain.

What services did the company provide for your project?

Blockchain Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Retail & E-commerce clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Dependable Cloud Services Partner for a Growing Advertising & Marketing Business

Eric Graham / Director | Apr 14, 2026

I would rate this engagement highly on almost every front. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The Cloud Services work has already made a noticeable difference — tasks that used to take hours now take minutes.

I would recommend Viral Media to anyone looking for a dependable Cloud Services partner.

Project summary

We hired Viral Media to reduce our cloud bill and clean up an AWS setup that had grown messy over the years. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 9 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Cloud Services
Project Cost:: $50,000 to $149,999
Project Duration:: Jun 2025 - Mar 2026
Business Type:: Advertising & Marketing
Location:: Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Keystone Media Group LLC is a Advertising & Marketing business in Austin, USA. As Director, I was responsible for this project on our side and the main contact for Viral Media.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to reduce our cloud bill and clean up an AWS setup that had grown messy over the years before our busy season.

What services did the company provide for your project?

End-to-end Cloud Services — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Advertising & Marketing clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Good work overall, with a few bumps along the way

Ruby Wilson / Head of Engineering | Apr 07, 2026

We got a good result in the end, but the road there had a few bumps. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Feedback from our customers has been very positive so far. Estimates on a few features were optimistic and those took longer than planned. We are already discussing the next phase with them.

Project summary

We engaged Viral Media to build a supply chain traceability prototype on a permissioned blockchain. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 5 months from kickoff to launch.

Overall Rating 3.5
Quality 4.0
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Blockchain Development
Project Cost:: $50,000 to $149,999
Project Duration:: Sep 2025 - Feb 2026
Business Type:: Nonprofit & NGO
Location:: Christchurch, New Zealand

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Nonprofit & NGO company based in Christchurch, New Zealand. I'm the Head of Engineering and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a supply chain traceability prototype on a permissioned blockchain.

What services did the company provide for your project?

Blockchain Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Nonprofit & NGO clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Good value and a team that genuinely cares about the result

Lotte Smit / Marketing Director | Jan 05, 2026

Our experience with Viral Media was really positive from start to finish. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The Game Development work has already made a noticeable difference — tasks that used to take hours now take minutes.

We would definitely work with them again.

Project summary

We engaged Viral Media to develop a casual mobile game from concept to launch. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 5 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Game Development
Project Cost:: $150,000 to $499,999
Project Duration:: Jul 2025 - Dec 2025
Business Type:: Aerospace & Defense
Location:: Eindhoven, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Aerospace & Defense company based in Eindhoven, Netherlands. I'm the Marketing Director and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to develop a casual mobile game from concept to launch before our busy season.

What services did the company provide for your project?

Game Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Viral Media asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Aerospace & Defense clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Viral Media

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