Good work overall, with a few bumps along the way
We got a good result in the end, but the road there had a few bumps. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Their project manager kept things organised and was quick to flag anything that might affect the timeline.
The IT Managed Services work has already made a noticeable difference — tasks that used to take hours now take minutes. Estimates on a few features were optimistic and those took longer than planned. We are already discussing the next phase with them.
Project summary
We hired Vedesi Inc to take over day-to-day IT support for our offices. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 5-month engagement.
- Project Type:
- IT Managed Services
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Apr 2026 - Sep 2026
- Business Type:
- Pharmaceuticals & Biotechnology
- Location:
- Johannesburg, South Africa