UX Council

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Details

Founded:
2025
Hourly Rates:
$100 - $149 / hr
Employees:
10 - 49
Ratings:
4.1 8 Reviews

Industries Served

Nonprofit & NGO Events & Event Management Financial Services Legal Services Mining & Metals Automotive Pharmaceuticals & Biotechnology

Where We Specialize

19% UI/UX
UI/UX 19%
Software Development 18%
IT Consulting 17%
Web Design 13%
Mobile App Development 10%
AI Development 8%
Virtual Reality 7%
IT Services 6%
Bot Development 2%

Industry Expertise

Real Estate75% Automotive25%

Typical Project Size

48% Midmarket Business
40% Small Business
12% Enterprise

About

UX Council works with clients to plan, build, and ship digital products. Their core services include UI/UX Design. UX Council employs 10 - 49 people. Typical hourly rates run around $100 - $149 / hr/hr. These details offer a useful starting point when evaluating UX Council.

UX Council Reviews

4.1 8 Reviews
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Dependable UI/UX Design Partner for a Growing Nonprofit & NGO Business

Felix Müller / CEO | Aug 23, 2026

The project went well overall. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Since launch, everything has been stable and our team has adapted to it quickly. A couple of milestones slipped by a week or so, mostly around testing. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged UX Council to build a design system so our product looked consistent across screens. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 2 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$50,000 to $149,999
Project Duration:
Jun 2026 - Aug 2026
Business Type:
Nonprofit & NGO
Location:
Hamburg, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Nonprofit & NGO company based in Hamburg, Germany. I'm the CEO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a design system so our product looked consistent across screens so they could focus on customers.
What services did the company provide for your project?
End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Solid delivery, though timelines needed some pushing

Jessica Wallace / Owner | Jul 05, 2026

We got a good result in the end, but the road there had a few bumps. They shared working builds regularly, so we could test early and give feedback before things were locked in. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly. There were some early misunderstandings on requirements that took a few rounds to sort out. We are already discussing the next phase with them.

Project summary

Our company worked with UX Council to build a design system so our product looked consistent across screens. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 7 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$150,000 to $499,999
Project Duration:
Nov 2025 - Jun 2026
Business Type:
Events & Event Management
Location:
Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Events & Event Management company based in Austin, USA. I'm the Owner and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a design system so our product looked consistent across screens before our busy season.
What services did the company provide for your project?
UI/UX Design, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. UX Council asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable UI/UX Design partner.

Solid IT Managed Services Work With Clear Communication Throughout

Chloe Campbell / Owner | May 24, 2026

Our experience with UX Council was really positive from start to finish. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The IT Managed Services work has already made a noticeable difference — tasks that used to take hours now take minutes. We are already discussing the next phase with them.

Project summary

UX Council was brought in to manage our servers, backups and helpdesk. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 5-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
Less than $10,000
Project Duration:
Nov 2025 - Apr 2026
Business Type:
Financial Services
Location:
Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Owner at Pioneer Wealth Inc, a Financial Services company based in Toronto, Canada. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to manage our servers, backups and helpdesk, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
IT Managed Services, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. UX Council asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Strong Technical Skills and a Very Responsive Mobile App Development Team

Pooja Reddy / Co-Founder | Apr 10, 2026

UX Council did an excellent job for us. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We launched on schedule and have not had any major issues since. We are already discussing the next phase with them.

Project summary

We engaged UX Council to build iOS and Android apps for our customers, including booking, payments and push notifications. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 8-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$10,000 to $49,999
Project Duration:
Jul 2025 - Mar 2026
Business Type:
Legal Services
Location:
Noida, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Co-Founder at Bridgewater Law Group Pvt Ltd, a Legal Services company based in Noida, India. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build iOS and Android apps for our customers, including booking, payments and push notifications before our busy season.
What services did the company provide for your project?
End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Legal Services and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Strong Technical Skills and a Very Responsive UI/UX Design Team

Eric Morgan / Head of Digital Transformation | Feb 24, 2026

UX Council did good work for us, and we would use them again. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

It has made a real difference to how our team works day to day. Estimates on a few features were optimistic and those took longer than planned.

Happy to recommend them.

Project summary

We partnered with UX Council to redesign the user experience of our SaaS product. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 6 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$500,000+
Project Duration:
Aug 2025 - Feb 2026
Business Type:
Mining & Metals
Location:
Denver, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Digital Transformation at Lumen Metals LLC, a Mining & Metals company based in Denver, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to redesign the user experience of our SaaS product.
What services did the company provide for your project?
UI/UX Design, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Mining & Metals and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Professional team that made a complex project feel manageable

Conor Murphy / CEO | Feb 17, 2026

We were happy with the final result. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We are already seeing better numbers than before the project. Their team changed one developer midway, which slowed things down for a couple of weeks. We would definitely work with them again.

Project summary

We engaged UX Council to provide ongoing monitoring and support for our cloud infrastructure. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 7 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$10,000 to $49,999
Project Duration:
May 2025 - Dec 2025
Business Type:
Automotive
Location:
Dublin, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as CEO at Kinetic Motors Ltd. We operate in Automotive and most of our customers are in and around Dublin, Ireland.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to provide ongoing monitoring and support for our cloud infrastructure before our busy season.
What services did the company provide for your project?
Mainly IT Managed Services. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Would happily work with them again

Ananya Sharma / Director | Feb 05, 2026

The project went well overall. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We launched on schedule and have not had any major issues since. Estimates on a few features were optimistic and those took longer than planned.

Overall, a team we trust and plan to keep working with.

Project summary

We hired UX Council to take over day-to-day IT support for our offices. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 9 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$50,000 to $149,999
Project Duration:
Mar 2025 - Dec 2025
Business Type:
Pharmaceuticals & Biotechnology
Location:
Noida, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Pharmaceuticals & Biotechnology company based in Noida, India. I'm the Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to take over day-to-day IT support for our offices before our busy season.
What services did the company provide for your project?
IT Managed Services, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. UX Council asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable IT Managed Services partner.

Great team to work with — professional, responsive and reliable

Andre Sullivan / Owner | Jan 28, 2026

The project went well overall. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Feedback from our customers has been very positive so far. Documentation at handover was a bit thin and we had to ask for more detail. Happy to recommend them.

Project summary

Our company worked with UX Council to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. Overall it was a 3-month engagement.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$150,000 to $499,999
Project Duration:
Sep 2025 - Dec 2025
Business Type:
Nonprofit & NGO
Location:
Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Owner at Lakeshore Community Network LLC. We operate in Nonprofit & NGO and most of our customers are in and around Tampa, USA.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to add an AI chatbot to our support site that answers questions from our help docs so they could focus on customers.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Nonprofit & NGO clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.
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