USM Business Systems

Visit Website Write a Review Claim this Company

Details

Founded:
1999
Hourly Rates:
Undisclosed
Employees:
250 - 999
Avg. Project Cost:
$100,000+
Ratings:
4.8 8 Reviews

Services

  • Mobile App Development
  • AI Development

Industries Served

Logistics & Supply Chain Education Real Estate Information Technology Aerospace & Defense Telecommunications

Where We Specialize

20% Machine Learning
Machine Learning 20%
Implementation Services 20%
Web Development 16%
Software Development 12%
Mobile App Development 11%
AI Development 7%
No Code/ Low Code 6%
Salesforce Development 5%
IoT Development 3%

Industry Expertise

Education80% Logistics20%

Typical Project Size

55% Midmarket Business
26% Small Business
19% Enterprise

About

Businesses looking for a reliable technology partner often consider USM Business Systems. USM Business Systems focuses on Mobile App Development and AI & Machine Learning. The company operates with a team of 250 - 999 professionals. The average project on record costs around $50,000. Their home base is Ashburn, VA. Overall, USM Business Systems is one of the options worth shortlisting for a technology project.

USM Business Systems Reviews

4.8 8 Reviews
Submit Review

Delivered on time and stayed involved after launch

Darren Chua / Head of Engineering | Aug 09, 2026

Our experience with USM Business Systems was really positive from start to finish. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

It has made a real difference to how our team works day to day. Overall, a team we trust and plan to keep working with.

Project summary

USM Business Systems was brought in to build a demand forecasting model on top of our sales data. The work covered requirements, design, development, testing and launch support. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$150,000 to $499,999
Project Duration:
Jan 2026 - Jun 2026
Business Type:
Logistics & Supply Chain
Location:
Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Beacon Freight Pte Ltd is a Logistics & Supply Chain business in Singapore. As Head of Engineering, I was responsible for this project on our side and the main contact for USM Business Systems.
What specific problem or business challenge led you to hire this company?
We needed to build a demand forecasting model on top of our sales data, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. USM Business Systems asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Great team to work with — professional, responsive and reliable

Eric Johnson / Co-Founder & CTO | Aug 09, 2026

Overall we had a good experience working with USM Business Systems. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

Feedback from our customers has been very positive so far. We had to follow up a few times on smaller bug fixes after launch.

Happy to recommend them.

Project summary

Our company worked with USM Business Systems to build a quick MVP on a low-code stack to test our idea. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 4 months.

  • Overall Rating 4.0
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Low-Code / No-Code Development
Project Cost:
$10,000 to $49,999
Project Duration:
Mar 2026 - Jun 2026
Business Type:
Education
Location:
Nashville, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Co-Founder & CTO at Vertex Learning Inc, a Education company based in Nashville, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to build a quick MVP on a low-code stack to test our idea, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end Low-Code / No-Code Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. USM Business Systems asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Good value and a team that genuinely cares about the result

Oliver Clarke / Head of Digital | Jul 12, 2026

We were very happy with how this project went. They shared working builds regularly, so we could test early and give feedback before things were locked in. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Since launch, everything has been stable and our team has adapted to it quickly.

We would definitely work with them again.

Project summary

We engaged USM Business Systems to build iOS and Android apps for our customers, including booking, payments and push notifications. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 5 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$50,000 to $149,999
Project Duration:
Dec 2025 - May 2026
Business Type:
Real Estate
Location:
Leeds, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Real Estate company based in Leeds, UK. I'm the Head of Digital and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build iOS and Android apps for our customers, including booking, payments and push notifications so they could focus on customers.
What services did the company provide for your project?
Mobile App Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. USM Business Systems asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Reliable IT Consulting Partner That Delivered What They Promised

Derek Fisher / Senior Engineering Manager | Jul 10, 2026

We were very happy with how this project went. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far.

I would recommend USM Business Systems to anyone looking for a dependable IT Consulting partner.

Project summary

Our company worked with USM Business Systems to help us choose and plan the rollout of a new core system. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 3 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
$500,000+
Project Duration:
Feb 2026 - May 2026
Business Type:
Information Technology
Location:
San Diego, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Senior Engineering Manager at Swift Digital. We operate in Information Technology and most of our customers are in and around San Diego, USA.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to help us choose and plan the rollout of a new core system so they could focus on customers.
What services did the company provide for your project?
IT Consulting, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Professional Software Development Team, Smooth Delivery From Start to Finish

Jack Martin / Senior Product Manager | Apr 05, 2026

Our experience with USM Business Systems was really positive from start to finish. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We are already seeing better numbers than before the project. We are already discussing the next phase with them.

Project summary

We partnered with USM Business Systems to develop a scheduling and dispatch tool for our field team. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 6 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$150,000 to $499,999
Project Duration:
Aug 2025 - Feb 2026
Business Type:
Logistics & Supply Chain
Location:
Melbourne, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Logistics & Supply Chain company based in Melbourne, Australia. I'm the Senior Product Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to develop a scheduling and dispatch tool for our field team, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly Software Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Logistics & Supply Chain and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Software Development partner.

Professional team that made a complex project feel manageable

Ryan Ramirez / Co-Founder | Mar 12, 2026

We were very happy with how this project went. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We are already seeing better numbers than before the project.

We would definitely work with them again.

Project summary

We partnered with USM Business Systems to customize our CRM and connect it to our website and billing system. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 4 months.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
CRM Development
Project Cost:
$150,000 to $499,999
Project Duration:
Sep 2025 - Jan 2026
Business Type:
Aerospace & Defense
Location:
San Diego, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Pioneer Defense Systems is a Aerospace & Defense business in San Diego, USA. As Co-Founder, I was responsible for this project on our side and the main contact for USM Business Systems.
What specific problem or business challenge led you to hire this company?
We needed to customize our CRM and connect it to our website and billing system, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly CRM Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Aerospace & Defense clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Honest advice and solid execution

Felix Fischer / Operations Manager | Jan 24, 2026

Our experience with USM Business Systems was really positive from start to finish. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

Since launch, everything has been stable and our team has adapted to it quickly. I would recommend USM Business Systems to anyone looking for a dependable Mobile App Development partner.

Project summary

USM Business Systems was brought in to build iOS and Android apps for our customers, including booking, payments and push notifications. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 9 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$50,000 to $149,999
Project Duration:
Mar 2025 - Dec 2025
Business Type:
Information Technology
Location:
Frankfurt, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Information Technology company based in Frankfurt, Germany. I'm the Operations Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build iOS and Android apps for our customers, including booking, payments and push notifications so they could focus on customers.
What services did the company provide for your project?
Mobile App Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Information Technology and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Exceeded our expectations on quality and communication

Carlos Morgan / Director | Jan 08, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We are already seeing better numbers than before the project. We would definitely work with them again.

Project summary

We engaged USM Business Systems to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 4-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
Less than $10,000
Project Duration:
Aug 2025 - Dec 2025
Business Type:
Telecommunications
Location:
Denver, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director at Riverbend Communications Inc, a Telecommunications company based in Denver, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build a custom operations platform to replace the spreadsheets and email threads we were running the business on.
What services did the company provide for your project?
Software Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.
FAQ

Frequently Asked Questions

Got questions about our specialized technology solutions? We have the answers to help you make informed decisions.

USM Business Systems typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include AI Development and Mobile App Development.

What USM Business Systems charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, USM Business Systems's typical hourly rate is around $25 - $49.

USM Business Systems has delivered projects across a range of different industries, including Automotive, Healthcare, Government & Public Sector, Travel & Hospitality, Media & Entertainment and Energy & Utilities.

What tends to set USM Business Systems apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in 1999, the company has built a track record of delivering projects across various industries.

Like most established software teams, USM Business Systems typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has experience across industries such as Automotive, Healthcare, Government & Public Sector, Travel & Hospitality, Media & Entertainment and Energy & Utilities, and its typical hourly rate is around $25 - $49.

Most companies structured like USM Business Systems give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, its listed capabilities span AI Development and Mobile App Development, and it reports a team size of 250 - 499 professionals.

It's a common line of work for a company like USM Business Systems — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, its listed capabilities span AI Development and Mobile App Development, and it reports a team size of 250 - 499 professionals.

Modernizing legacy software is usually within scope for a firm like USM Business Systems — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has experience across industries such as Automotive, Healthcare, Government & Public Sector, Travel & Hospitality, Media & Entertainment and Energy & Utilities, and its listed capabilities span AI Development and Mobile App Development.

USM Business Systems generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, its listed capabilities span AI Development and Mobile App Development, and it has experience across industries such as Automotive, Healthcare, Government & Public Sector, Travel & Hospitality, Media & Entertainment and Energy & Utilities.
Get Listed