Up Softing

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Details

Founded:
2023
Hourly Rates:
$50 - $99 / hr
Employees:
10 - 49
Ratings:
4.4 10 Reviews

Industries Served

Legal Services Travel & Hospitality Food & Beverage Events & Event Management Telecommunications Aerospace & Defense Sports & Fitness Mining & Metals Information Technology

Where We Specialize

32% Bot Development
Bot Development 32%
Mobile App Development 22%
Web Development 15%
Hybrid 14%
Software Development 11%
AI Development 6%

Industry Expertise

Entertainment68% Manufacturing18% Retail14%

Typical Project Size

36% Small Business
36% Enterprise
28% Midmarket Business

About

Up Softing is a software development company that turns ideas into working products. The company's main offerings are Custom Software Development and Web Development. With 10 - 49 people on staff, Up Softing can take on projects of varying size. Projects are generally billed around $50 - $99 / hr/hr. This gives a quick snapshot of what to expect when working with Up Softing.

Up Softing Reviews

4.4 10 Reviews
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Delivered on time and stayed involved after launch

Vikram Nair / CEO | Jul 29, 2026

We were happy with the final result. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Feedback from our customers has been very positive so far. Their team changed one developer midway, which slowed things down for a couple of weeks.

We are already discussing the next phase with them.

Project summary

We hired Up Softing to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 2 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Mar 2026 - May 2026
Business Type:
Legal Services
Location:
Chennai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Legal Services company based in Chennai, India. I'm the CEO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to add an AI chatbot to our support site that answers questions from our help docs.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Legal Services clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Reliable Mobile App Development Partner That Delivered What They Promised

Rob Doyle / Program Manager | Jul 27, 2026

Up Softing did an excellent job for us. They shared working builds regularly, so we could test early and give feedback before things were locked in. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

It has made a real difference to how our team works day to day. Overall, a team we trust and plan to keep working with.

Project summary

We partnered with Up Softing to build iOS and Android apps for our customers, including booking, payments and push notifications. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 9 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$500,000+
Project Duration:
Sep 2025 - Jun 2026
Business Type:
Travel & Hospitality
Location:
Nottingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Travel & Hospitality company based in Nottingham, UK. I'm the Program Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build iOS and Android apps for our customers, including booking, payments and push notifications before our busy season.
What services did the company provide for your project?
Mobile App Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Up Softing Delivered a Quality AI & Machine Learning Solution on Time

Chris Patel / Co-Founder & CTO | Jul 26, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in.

It has made a real difference to how our team works day to day. Overall, a team we trust and plan to keep working with.

Project summary

We engaged Up Softing to automate document data extraction that our team was doing by hand. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Sep 2025 - Jun 2026
Business Type:
Food & Beverage
Location:
Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Co-Founder & CTO at Brightpath Beverages Inc. We operate in Food & Beverage and most of our customers are in and around Tampa, USA.
What specific problem or business challenge led you to hire this company?
We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Up Softing asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Skilled Mobile App Development Team That Understood Our Business

Matt Chen / Senior Product Manager | May 22, 2026

The project went well overall. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Feedback from our customers has been very positive so far. Their team changed one developer midway, which slowed things down for a couple of weeks.

Happy to recommend them.

Project summary

Up Softing was brought in to develop a field-staff app with offline mode that syncs back to our main system. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 8 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$500,000+
Project Duration:
Jul 2025 - Mar 2026
Business Type:
Events & Event Management
Location:
Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Brightpath Experiences is a Events & Event Management business in Toronto, Canada. As Senior Product Manager, I was responsible for this project on our side and the main contact for Up Softing.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to develop a field-staff app with offline mode that syncs back to our main system so they could focus on customers.
What services did the company provide for your project?
Mobile App Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Professional team that made a complex project feel manageable

Vikram Bose / Program Manager | Apr 09, 2026

I would rate this engagement highly on almost every front. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly. Overall, a team we trust and plan to keep working with.

Project summary

We hired Up Softing to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 4-month engagement.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$500,000+
Project Duration:
Nov 2025 - Mar 2026
Business Type:
Telecommunications
Location:
Noida, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Program Manager at Pioneer Connect Pvt Ltd, a Telecommunications company based in Noida, India. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build a custom operations platform to replace the spreadsheets and email threads we were running the business on.
What services did the company provide for your project?
End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Strong Technical Skills and a Very Responsive Software Development Team

Rachel Coleman / Senior Product Manager | Mar 30, 2026

I would rate this engagement highly on almost every front. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The result looks great and performs well, and our internal team found it easy to take over.

Happy to recommend them.

Project summary

Our company worked with Up Softing to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 8 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$500,000+
Project Duration:
Jun 2025 - Feb 2026
Business Type:
Aerospace & Defense
Location:
Atlanta, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Senior Product Manager at Blue Harbor Aviation Inc. We operate in Aerospace & Defense and most of our customers are in and around Atlanta, USA.
What specific problem or business challenge led you to hire this company?
We needed to build a custom operations platform to replace the spreadsheets and email threads we were running the business on, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Software Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Aerospace & Defense clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Solid AI & Machine Learning Work With Clear Communication Throughout

Hannah Holmes / Director of Technology | Mar 22, 2026

I would rate this engagement highly on almost every front. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The result looks great and performs well, and our internal team found it easy to take over.

We would definitely work with them again.

Project summary

We engaged Up Softing to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 2 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$500,000+
Project Duration:
Dec 2025 - Feb 2026
Business Type:
Sports & Fitness
Location:
Edinburgh, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Sports & Fitness company based in Edinburgh, UK. I'm the Director of Technology and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to add an AI chatbot to our support site that answers questions from our help docs.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Professional Mobile App Development Team, Smooth Delivery From Start to Finish

Sarah Campbell / Product Manager | Mar 13, 2026

We were happy with the final result. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far. There were some early misunderstandings on requirements that took a few rounds to sort out. We would definitely work with them again.

Project summary

We engaged Up Softing to rebuild our existing mobile app, which had poor reviews and frequent crashes. The work covered requirements, design, development, testing and launch support. Overall it was a 9-month engagement.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$50,000 to $149,999
Project Duration:
May 2025 - Feb 2026
Business Type:
Mining & Metals
Location:
Montreal, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Cobalt Resources Inc is a Mining & Metals business in Montreal, Canada. As Product Manager, I was responsible for this project on our side and the main contact for Up Softing.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to rebuild our existing mobile app, which had poor reviews and frequent crashes so they could focus on customers.
What services did the company provide for your project?
Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Mining & Metals clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Mobile App Development partner.

Good value and a team that genuinely cares about the result

Kevin Sullivan / Project Manager | Feb 19, 2026

Up Softing did an excellent job for us. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. I would recommend Up Softing to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We hired Up Softing to automate document data extraction that our team was doing by hand. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 6 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Jun 2025 - Dec 2025
Business Type:
Aerospace & Defense
Location:
Nashville, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Aerospace & Defense company based in Nashville, USA. I'm the Project Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to automate document data extraction that our team was doing by hand.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Reliable Web Development Partner That Delivered What They Promised

Ryan Carter / CTO | Jan 19, 2026

We were very happy with how this project went. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We are already seeing better numbers than before the project. We are already discussing the next phase with them.

Project summary

Our company worked with Up Softing to rebuild a slow, outdated web app and move it to a new framework. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 9 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$150,000 to $499,999
Project Duration:
Mar 2025 - Dec 2025
Business Type:
Information Technology
Location:
Dallas, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as CTO at Nimbus Systems. We operate in Information Technology and most of our customers are in and around Dallas, USA.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to rebuild a slow, outdated web app and move it to a new framework so they could focus on customers.
What services did the company provide for your project?
Web Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Information Technology and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.
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