Universal Software Reviews

Dependable Mobile App Development Partner for a Growing Information Technology Business

Eva Smit / Co-Founder & CTO | Sep 28, 2026

I would rate this engagement highly on almost every front. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Feedback from our customers has been very positive so far. I would recommend Universal Software to anyone looking for a dependable Mobile App Development partner.

Project summary

Universal Software was brought in to build iOS and Android apps for our customers, including booking, payments and push notifications. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 3 months.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $10,000 to $49,999
Project Duration:: Apr 2026 - Jul 2026
Business Type:: Information Technology
Location:: Utrecht, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Bridgewater Labs BV is a Information Technology business in Utrecht, Netherlands. As Co-Founder & CTO, I was responsible for this project on our side and the main contact for Universal Software.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build iOS and Android apps for our customers, including booking, payments and push notifications so they could focus on customers.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Mobile App Development partner.

Delivered on time and stayed involved after launch

Jonas Weber / Head of Digital Transformation | Jul 29, 2026

Our experience with Universal Software was really positive from start to finish. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We launched on schedule and have not had any major issues since. Overall, a team we trust and plan to keep working with.

Project summary

Universal Software was brought in to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 9 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $150,000 to $499,999
Project Duration:: Aug 2025 - May 2026
Business Type:: Gaming & Gambling
Location:: Hamburg, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Copper Leaf Interactive GmbH is a Gaming & Gambling business in Hamburg, Germany. As Head of Digital Transformation, I was responsible for this project on our side and the main contact for Universal Software.

What specific problem or business challenge led you to hire this company?

We needed to build a custom operations platform to replace the spreadsheets and email threads we were running the business on, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Dependable DevOps Services Partner for a Growing Environmental Services Business

Jonas Fischer / Operations Manager | Jul 23, 2026

I would rate this engagement highly on almost every front. They shared working builds regularly, so we could test early and give feedback before things were locked in. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The DevOps Services work has already made a noticeable difference — tasks that used to take hours now take minutes. Happy to recommend them.

Project summary

We hired Universal Software to set up CI/CD pipelines and automated deployments for our product. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 3 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: DevOps Services
Project Cost:: $50,000 to $149,999
Project Duration:: Mar 2026 - Jun 2026
Business Type:: Environmental Services
Location:: Munich, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Operations Manager at Westbridge Recycling GmbH, a Environmental Services company based in Munich, Germany. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to set up CI/CD pipelines and automated deployments for our product.

What services did the company provide for your project?

End-to-end DevOps Services — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Environmental Services clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable DevOps Services partner.

Professional team that made a complex project feel manageable

Emily Turner / Co-Founder | May 02, 2026

I would rate this engagement highly on almost every front. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

It has made a real difference to how our team works day to day. I would recommend Universal Software to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We engaged Universal Software to automate document data extraction that our team was doing by hand. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 2 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: Less than $10,000
Project Duration:: Feb 2026 - Apr 2026
Business Type:: Automotive
Location:: London, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Co-Founder at Redwood Automotive Ltd. We operate in Automotive and most of our customers are in and around London, UK.

What specific problem or business challenge led you to hire this company?

We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Automotive and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Automotive clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable AI & Machine Learning partner.

Reliable DevOps Services Partner That Delivered What They Promised

Nicole Brooks / Marketing Director | Apr 30, 2026

We were happy with the final result. They shared working builds regularly, so we could test early and give feedback before things were locked in. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Feedback from our customers has been very positive so far. Documentation at handover was a bit thin and we had to ask for more detail.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with Universal Software to set up CI/CD pipelines and automated deployments for our product. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 7 months.

Overall Rating 4.0
Quality 4.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: DevOps Services
Project Cost:: $150,000 to $499,999
Project Duration:: Jul 2025 - Feb 2026
Business Type:: Food & Beverage
Location:: Raleigh, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Silverline Coffee Inc is a Food & Beverage business in Raleigh, USA. As Marketing Director, I was responsible for this project on our side and the main contact for Universal Software.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to set up CI/CD pipelines and automated deployments for our product before our busy season.

What services did the company provide for your project?

DevOps Services, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Universal Software asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Food & Beverage clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Great Experience With Universal Software on Our Web Development Project

Layla Rahman / Owner | Apr 14, 2026

Universal Software did an excellent job for us. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The result looks great and performs well, and our internal team found it easy to take over. Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with Universal Software to build a customer portal where clients can log in, track orders and download invoices. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 9 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $10,000 to $49,999
Project Duration:: May 2025 - Feb 2026
Business Type:: Legal Services
Location:: Sharjah, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Owner at Copper Leaf Partners FZ-LLC, a Legal Services company based in Sharjah, UAE. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.

What services did the company provide for your project?

Web Development, including planning, development, testing and launch support.