Unbound-IT

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Details

Founded:
2021
Hourly Rates:
< $25 / hr
Employees:
10 - 49
Ratings:
4.2 9 Reviews

Industries Served

Retail & E-commerce Food & Beverage Aerospace & Defense Nonprofit & NGO Real Estate Healthcare Gaming & Gambling

Where We Specialize

26% Bot Development
Bot Development 26%
Mobile App Development 23%
AI Development 14%
Web Design 13%
Illustration 13%
Game Development 11%

Industry Expertise

Logistics100%

Typical Project Size

59% Midmarket Business
29% Small Business
12% Enterprise

About

Since 2021, Unbound-IT has operated as a technology services provider. Unbound-IT focuses on Digital Marketing and Web Development. Unbound-IT employs 10 - 49 people. Typical hourly rates run around < $25 / hr/hr. This gives a quick snapshot of what to expect when working with Unbound-IT.

Unbound-IT Reviews

4.2 9 Reviews
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Quality work, a little slower than we planned

Maria Morgan / Marketing Director | Oct 04, 2026

The final product works well for us, although the process could have been smoother. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They shared working builds regularly, so we could test early and give feedback before things were locked in. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

It has made a real difference to how our team works day to day. Documentation at handover was a bit thin and we had to ask for more detail. We would definitely work with them again.

Project summary

Unbound-IT was brought in to develop a casual mobile game from concept to launch. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 7 months.

  • Overall Rating 3.5
  • Quality 4.0
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
$50,000 to $149,999
Project Duration:
Feb 2026 - Sep 2026
Business Type:
Retail & E-commerce
Location:
San Jose, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Marketing Director at Keystone Retail. We operate in Retail & E-commerce and most of our customers are in and around San Jose, USA.
What specific problem or business challenge led you to hire this company?
We needed to develop a casual mobile game from concept to launch, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly Game Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Retail & E-commerce clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Unbound-IT Delivered a Quality AI & Machine Learning Solution on Time

Sara Haddad / Co-Founder | Sep 18, 2026

Our experience with Unbound-IT was really positive from start to finish. They shared working builds regularly, so we could test early and give feedback before things were locked in. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The result looks great and performs well, and our internal team found it easy to take over. We would definitely work with them again.

Project summary

Unbound-IT was brought in to build a demand forecasting model on top of our sales data. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 3 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
Less than $10,000
Project Duration:
Apr 2026 - Jul 2026
Business Type:
Food & Beverage
Location:
Sharjah, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Food & Beverage company based in Sharjah, UAE. I'm the Co-Founder and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to build a demand forecasting model on top of our sales data, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Unbound-IT asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Professional team that made a complex project feel manageable

Lucy Evans / Program Manager | Aug 20, 2026

I would rate this engagement highly on almost every front. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We are already seeing better numbers than before the project. Overall, a team we trust and plan to keep working with.

Project summary

We partnered with Unbound-IT to add an AI chatbot to our support site that answers questions from our help docs. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 6 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$150,000 to $499,999
Project Duration:
Jan 2026 - Jul 2026
Business Type:
Aerospace & Defense
Location:
Reading, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Program Manager at Atlas Aerospace Ltd, a Aerospace & Defense company based in Reading, UK. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Unbound-IT asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Good work overall, with a few bumps along the way

Ben Ahmed / Founder | Jun 24, 2026

The final product works well for us, although the process could have been smoother. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes. We had to follow up a few times on smaller bug fixes after launch.

Happy to recommend them.

Project summary

Our company worked with Unbound-IT to build a design system so our product looked consistent across screens. The work covered requirements, design, development, testing and launch support. The project took roughly 3 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 4.0
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
Less than $10,000
Project Duration:
Jan 2026 - Apr 2026
Business Type:
Aerospace & Defense
Location:
Leeds, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Aerospace & Defense company based in Leeds, UK. I'm the Founder and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to build a design system so our product looked consistent across screens, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
UI/UX Design, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Aerospace & Defense and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Great Experience With Unbound-IT on Our Game Development Project

Fatima Haddad / Co-Founder | Jun 04, 2026

Our experience with Unbound-IT was really positive from start to finish. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Since launch, everything has been stable and our team has adapted to it quickly.

We would definitely work with them again.

Project summary

We engaged Unbound-IT to port our game to new platforms and improve performance. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 6 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
$10,000 to $49,999
Project Duration:
Nov 2025 - May 2026
Business Type:
Nonprofit & NGO
Location:
Sharjah, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Bridgewater Alliance is a Nonprofit & NGO business in Sharjah, UAE. As Co-Founder, I was responsible for this project on our side and the main contact for Unbound-IT.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to port our game to new platforms and improve performance before our busy season.
What services did the company provide for your project?
Game Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Nonprofit & NGO clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Capable Game Development team — happy with the end result

Noura Fernandes / IT Director | Feb 19, 2026

The final product works well for us, although the process could have been smoother. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We launched on schedule and have not had any major issues since. We had to follow up a few times on smaller bug fixes after launch.

I would recommend Unbound-IT to anyone looking for a dependable Game Development partner.

Project summary

Our company worked with Unbound-IT to build the multiplayer features for our existing game. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 5 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
$500,000+
Project Duration:
Jul 2025 - Dec 2025
Business Type:
Real Estate
Location:
Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the IT Director at Beacon Estates FZ-LLC, a Real Estate company based in Abu Dhabi, UAE. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build the multiplayer features for our existing game.
What services did the company provide for your project?
Game Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Unbound-IT asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Real Estate clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Solid delivery, though timelines needed some pushing

Niamh O'Connor / Founder | Feb 09, 2026

Overall the project was a success, though it was not without some challenges. They shared working builds regularly, so we could test early and give feedback before things were locked in. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We are already seeing better numbers than before the project. A couple of milestones slipped by a week or so, mostly around testing. We would definitely work with them again.

Project summary

Unbound-IT was brought in to build iOS and Android apps for our customers, including booking, payments and push notifications. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 7 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$10,000 to $49,999
Project Duration:
Jun 2025 - Jan 2026
Business Type:
Retail & E-commerce
Location:
Galway, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Founder at Bluepeak Retail, a Retail & E-commerce company based in Galway, Ireland. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build iOS and Android apps for our customers, including booking, payments and push notifications before our busy season.
What services did the company provide for your project?
Mobile App Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Would happily work with them again

Isla Smith / Co-Founder | Feb 03, 2026

Unbound-IT did an excellent job for us. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We are already seeing better numbers than before the project. We are already discussing the next phase with them.

Project summary

We hired Unbound-IT to automate document data extraction that our team was doing by hand. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 6 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
Less than $10,000
Project Duration:
Jul 2025 - Jan 2026
Business Type:
Healthcare
Location:
Perth, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Co-Founder at Fairway Medical. We operate in Healthcare and most of our customers are in and around Perth, Australia.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to automate document data extraction that our team was doing by hand so they could focus on customers.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Healthcare and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

A reliable long-term partner for our tech needs

Aoife Byrne / CEO | Jan 10, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The Mobile App Development work has already made a noticeable difference — tasks that used to take hours now take minutes. We would definitely work with them again.

Project summary

Our company worked with Unbound-IT to build iOS and Android apps for our customers, including booking, payments and push notifications. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 6 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$10,000 to $49,999
Project Duration:
Jun 2025 - Dec 2025
Business Type:
Gaming & Gambling
Location:
Dublin, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the CEO at Trueline Interactive, a Gaming & Gambling company based in Dublin, Ireland. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build iOS and Android apps for our customers, including booking, payments and push notifications so they could focus on customers.
What services did the company provide for your project?
Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Unbound-IT asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Mobile App Development partner.
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