They listened, asked the right questions, and delivered
TWJOIN did good work for us, and we would use them again. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.
The IT Managed Services work has already made a noticeable difference — tasks that used to take hours now take minutes. We had to follow up a few times on smaller bug fixes after launch. We would definitely work with them again.
Project summary
TWJOIN was brought in to manage our servers, backups and helpdesk. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 2 months.
- Project Type:
- IT Managed Services
- Project Cost:
- Less than $10,000
- Project Duration:
- Jun 2026 - Aug 2026
- Business Type:
- Mining & Metals
- Location:
- Perth, Australia