Professional team that made a complex project feel manageable
Our experience with Twig Software was really positive from start to finish. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
It has made a real difference to how our team works day to day.
We would definitely work with them again.
Project summary
We partnered with Twig Software to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. The project took roughly 3 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- Less than $10,000
- Project Duration:
- May 2026 - Aug 2026
- Business Type:
- Human Resources
- Location:
- San Diego, USA