Triplex Lab

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Details

Founded:: 2014
Hourly Rates:: Undisclosed
Employees:: 10 - 49
Ratings:: 4.3 8 Reviews

Industries Served

Energy & Utilities Events & Event Management Education Fashion & Apparel Gaming & Gambling Healthcare

Where We Specialize

29% AI Development

AI Development 29%

Bot Development 19%

Mobile App Development 17%

IT Consulting 15%

Software Development 12%

IT Services 8%

Industry Expertise

Healthcare67% Automotive33%

Typical Project Size

43% Midmarket Business

29% Enterprise

28% Small Business

About

Triplex Lab works with clients to plan, build, and ship digital products. The company's main offerings are Web Development. Its team includes 10 - 49 specialists working across design, development, and delivery. Triplex Lab operates out of Solna, Sweden. Overall, Triplex Lab is one of the options worth shortlisting for a technology project.

Triplex Lab Reviews

4.3 8 Reviews

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Honest advice and solid execution

Ananya Sharma / Founder & CEO | Aug 17, 2026

Triplex Lab did an excellent job for us. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We launched on schedule and have not had any major issues since.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Triplex Lab to manage our servers, backups and helpdesk. The work covered requirements, design, development, testing and launch support. The project took roughly 5 months from kickoff to launch.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: Less than $10,000
Project Duration:: Jan 2026 - Jun 2026
Business Type:: Energy & Utilities
Location:: Pune, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Founder & CEO at Clearfield Solar Pvt Ltd, a Energy & Utilities company based in Pune, India. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We needed to manage our servers, backups and helpdesk, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

IT Managed Services, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable IT Managed Services partner.

Good results, communication improved as the project went on

Lukas Weber / Director of Technology | Jul 17, 2026

Overall the project was a success, though it was not without some challenges. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

It has made a real difference to how our team works day to day. Their team changed one developer midway, which slowed things down for a couple of weeks.

We are already discussing the next phase with them.

Project summary

We partnered with Triplex Lab to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 6 months.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Dec 2025 - Jun 2026
Business Type:: Events & Event Management
Location:: Frankfurt, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Director of Technology at Harborview Experiences GmbH, a Events & Event Management company based in Frankfurt, Germany. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to add an AI chatbot to our support site that answers questions from our help docs.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Events & Event Management and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable AI & Machine Learning partner.

Would happily work with them again

Johan Nkosi / Chief Digital Officer | Jun 27, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We are already seeing better numbers than before the project. Happy to recommend them.

Project summary

We partnered with Triplex Lab to build a demand forecasting model on top of our sales data. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 7 months.

Overall Rating 4.5
Quality 5.0
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $500,000+
Project Duration:: Oct 2025 - May 2026
Business Type:: Education
Location:: Cape Town, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Fairway Education is a Education business in Cape Town, South Africa. As Chief Digital Officer, I was responsible for this project on our side and the main contact for Triplex Lab.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a demand forecasting model on top of our sales data so they could focus on customers.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Education and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Education clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Professional team that made a complex project feel manageable

Matt Campbell / Founder | Jun 06, 2026

Triplex Lab did good work for us, and we would use them again. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Since launch, everything has been stable and our team has adapted to it quickly. Documentation at handover was a bit thin and we had to ask for more detail. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Triplex Lab to develop a field-staff app with offline mode that syncs back to our main system. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 6-month engagement.

Overall Rating 4.0
Quality 4.0
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $10,000 to $49,999
Project Duration:: Oct 2025 - Apr 2026
Business Type:: Fashion & Apparel
Location:: Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Fashion & Apparel company based in Toronto, Canada. I'm the Founder and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to develop a field-staff app with offline mode that syncs back to our main system.

What services did the company provide for your project?

End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Triplex Lab asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Solid delivery, though timelines needed some pushing

Tyler Bennett / Managing Director | Apr 04, 2026

Overall the project was a success, though it was not without some challenges. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

Feedback from our customers has been very positive so far. Estimates on a few features were optimistic and those took longer than planned. Overall, a team we trust and plan to keep working with.

Project summary

We partnered with Triplex Lab to rebuild an internal order management system that had outgrown its original design. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 4 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 4.0
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: Less than $10,000
Project Duration:: Oct 2025 - Feb 2026
Business Type:: Gaming & Gambling
Location:: Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Managing Director at Crestview Play, a Gaming & Gambling company based in Austin, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to rebuild an internal order management system that had outgrown its original design so they could focus on customers.

What services did the company provide for your project?

Mainly Software Development. They also helped with the technical planning and a few integrations with our existing tools.