Good results, communication improved as the project went on
Overall the project was a success, though it was not without some challenges. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They were upfront about what was realistic within our budget, which helped us prioritise the right features.
Since launch, everything has been stable and our team has adapted to it quickly. Their team changed one developer midway, which slowed things down for a couple of weeks. We are already discussing the next phase with them.
Project summary
We hired TriKonnect Technologies to redesign the user experience of our SaaS product. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 3-month engagement.
- Project Type:
- UI/UX Design
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Jun 2026 - Sep 2026
- Business Type:
- Energy & Utilities
- Location:
- Vancouver, Canada