Exceeded our expectations on quality and communication
Honestly, this was one of the smoothest projects we have run with an outside team. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.
Since launch, everything has been stable and our team has adapted to it quickly. We are already discussing the next phase with them.
Project summary
We hired Trigvent Solutions to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 5 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Feb 2026 - Jul 2026
- Business Type:
- Automotive
- Location:
- Singapore