TraitIT

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Details

Founded:
2023
Hourly Rates:
$25 - $49 / hr
Employees:
10 - 49
Ratings:
4.1 10 Reviews

Industries Served

Energy & Utilities Financial Services Government & Public Sector Logistics & Supply Chain Human Resources Events & Event Management Retail & E-commerce Sports & Fitness Agriculture Advertising & Marketing

Where We Specialize

25% Web Development
Web Development 25%
Bot Development 20%
AI Development 20%
Virtual Reality 17%
IoT Development 10%
Mobile App Development 8%

Industry Expertise

Fitness41% Entertainment31% FinTech21% Sports7%

Typical Project Size

42% Midmarket Business
38% Small Business
20% Enterprise

About

Since 2023, TraitIT has operated as a technology services provider. Their core services include Custom Software Development and Web Development. Its team includes 10 - 49 specialists working across design, development, and delivery. Typical hourly rates run around $25 - $49 / hr/hr. TraitIT operates out of Sri Jayawardenepura Kotte, Sri Lanka. These details offer a useful starting point when evaluating TraitIT.

TraitIT Reviews

4.1 10 Reviews
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Easy to work with and very transparent on timelines and cost

Neha Shah / IT Manager | Sep 21, 2026

TraitIT did good work for us, and we would use them again. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We are already seeing better numbers than before the project. Their team changed one developer midway, which slowed things down for a couple of weeks.

Happy to recommend them.

Project summary

We partnered with TraitIT to set up a sensor network and alerts for our cold storage facilities. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 4 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IoT Development
Project Cost:
$150,000 to $499,999
Project Duration:
Mar 2026 - Jul 2026
Business Type:
Energy & Utilities
Location:
Pune, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as IT Manager at Northgate Power Pvt Ltd. We operate in Energy & Utilities and most of our customers are in and around Pune, India.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to set up a sensor network and alerts for our cold storage facilities.
What services did the company provide for your project?
Mainly IoT Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Energy & Utilities and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

A reliable long-term partner for our tech needs

Derek Graham / Director of Technology | Sep 03, 2026

We were very happy with how this project went. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We are already seeing better numbers than before the project. Happy to recommend them.

Project summary

Our company worked with TraitIT to set up a sensor network and alerts for our cold storage facilities. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 7 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
IoT Development
Project Cost:
$500,000+
Project Duration:
Dec 2025 - Jul 2026
Business Type:
Financial Services
Location:
Columbus, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Financial Services company based in Columbus, USA. I'm the Director of Technology and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to set up a sensor network and alerts for our cold storage facilities before our busy season.
What services did the company provide for your project?
IoT Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Financial Services and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Financial Services clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Professional team that made a complex project feel manageable

Niamh Walsh / Director | Sep 03, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The result looks great and performs well, and our internal team found it easy to take over. We are already discussing the next phase with them.

Project summary

We hired TraitIT to build firmware and a companion app for a smart device we were launching. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 4 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
IoT Development
Project Cost:
$10,000 to $49,999
Project Duration:
Apr 2026 - Aug 2026
Business Type:
Government & Public Sector
Location:
Cork, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director at Pioneer Council Services, a Government & Public Sector company based in Cork, Ireland. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to build firmware and a companion app for a smart device we were launching, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end IoT Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Government & Public Sector and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Government & Public Sector clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Good value and a team that genuinely cares about the result

Saud Al Qahtani / Founder & CEO | Aug 26, 2026

Our experience with TraitIT was really positive from start to finish. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Since launch, everything has been stable and our team has adapted to it quickly.

We are already discussing the next phase with them.

Project summary

We partnered with TraitIT to automate document data extraction that our team was doing by hand. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Oct 2025 - Jul 2026
Business Type:
Logistics & Supply Chain
Location:
Dammam, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Founder & CEO at Blue Harbor Transport, a Logistics & Supply Chain company based in Dammam, Saudi Arabia. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Delivered on time and stayed involved after launch

Conor Walsh / Senior Engineering Manager | Apr 29, 2026

We were happy with the final result. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The Web Development work has already made a noticeable difference — tasks that used to take hours now take minutes. A couple of milestones slipped by a week or so, mostly around testing.

We are already discussing the next phase with them.

Project summary

TraitIT was brought in to build a customer portal where clients can log in, track orders and download invoices. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 4 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$500,000+
Project Duration:
Nov 2025 - Mar 2026
Business Type:
Human Resources
Location:
Cork, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Human Resources company based in Cork, Ireland. I'm the Senior Engineering Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build a customer portal where clients can log in, track orders and download invoices.
What services did the company provide for your project?
Web Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Human Resources clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Web Development partner.

Great Experience With TraitIT on Our AI & Machine Learning Project

Ananya Gupta / Senior Product Manager | Apr 16, 2026

Our experience with TraitIT was really positive from start to finish. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Since launch, everything has been stable and our team has adapted to it quickly. Overall, a team we trust and plan to keep working with.

Project summary

We engaged TraitIT to build a demand forecasting model on top of our sales data. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 3-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$150,000 to $499,999
Project Duration:
Nov 2025 - Feb 2026
Business Type:
Events & Event Management
Location:
Noida, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Senior Product Manager at Beacon Events, a Events & Event Management company based in Noida, India. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a demand forecasting model on top of our sales data so they could focus on customers.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Events & Event Management and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Events & Event Management clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Capable Web Development team — happy with the end result

Saud Al Otaibi / Founder | Jan 30, 2026

The final product works well for us, although the process could have been smoother. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Feedback from our customers has been very positive so far. Documentation at handover was a bit thin and we had to ask for more detail. Overall, a team we trust and plan to keep working with.

Project summary

We partnered with TraitIT to rebuild a slow, outdated web app and move it to a new framework. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 8 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$150,000 to $499,999
Project Duration:
May 2025 - Jan 2026
Business Type:
Retail & E-commerce
Location:
Dammam, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Vertex Brands is a Retail & E-commerce business in Dammam, Saudi Arabia. As Founder, I was responsible for this project on our side and the main contact for TraitIT.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to rebuild a slow, outdated web app and move it to a new framework so they could focus on customers.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Retail & E-commerce and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Quality work, a little slower than we planned

Derek Morgan / Senior Engineering Manager | Jan 24, 2026

Overall the project was a success, though it was not without some challenges. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We launched on schedule and have not had any major issues since. There were some early misunderstandings on requirements that took a few rounds to sort out. I would recommend TraitIT to anyone looking for a dependable Web Development partner.

Project summary

We partnered with TraitIT to redesign and rebuild our company website on a modern stack. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$500,000+
Project Duration:
Feb 2025 - Nov 2025
Business Type:
Sports & Fitness
Location:
San Diego, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Sports & Fitness company based in San Diego, USA. I'm the Senior Engineering Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to redesign and rebuild our company website on a modern stack.
What services did the company provide for your project?
End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Sports & Fitness clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Web Development partner.

Honest advice and solid execution

Tyler Brooks / IT Director | Jan 10, 2026

The project went well overall. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

It has made a real difference to how our team works day to day. A couple of milestones slipped by a week or so, mostly around testing. Overall, a team we trust and plan to keep working with.

Project summary

We engaged TraitIT to build a customer portal where clients can log in, track orders and download invoices. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 3 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$150,000 to $499,999
Project Duration:
Sep 2025 - Dec 2025
Business Type:
Agriculture
Location:
Phoenix, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as IT Director at Westbridge Growers Inc. We operate in Agriculture and most of our customers are in and around Phoenix, USA.
What specific problem or business challenge led you to hire this company?
We needed to build a customer portal where clients can log in, track orders and download invoices, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Agriculture and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Strong Technical Skills and a Very Responsive Web Development Team

Harry Harding / Chief Digital Officer | Jan 04, 2026

We were happy with the final result. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The result looks great and performs well, and our internal team found it easy to take over. Documentation at handover was a bit thin and we had to ask for more detail.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

TraitIT was brought in to rebuild a slow, outdated web app and move it to a new framework. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 9-month engagement.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$500,000+
Project Duration:
Jan 2025 - Oct 2025
Business Type:
Advertising & Marketing
Location:
Cambridge, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Chief Digital Officer at Crestview Marketing, a Advertising & Marketing company based in Cambridge, UK. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to rebuild a slow, outdated web app and move it to a new framework before our busy season.
What services did the company provide for your project?
Web Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Advertising & Marketing and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Advertising & Marketing clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.
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