Solid delivery, though timelines needed some pushing
Overall the project was a success, though it was not without some challenges. They shared working builds regularly, so we could test early and give feedback before things were locked in. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
We launched on schedule and have not had any major issues since. Estimates on a few features were optimistic and those took longer than planned. I would recommend Touch Art to anyone looking for a dependable CRM Development partner.
Project summary
We hired Touch Art to customize our CRM and connect it to our website and billing system. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 5 months from kickoff to launch.
- Project Type:
- CRM Development
- Project Cost:
- Less than $10,000
- Project Duration:
- Mar 2026 - Aug 2026
- Business Type:
- Food & Beverage
- Location:
- Noida, India