Total Quality Media

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Details

Founded:
2018
Hourly Rates:
$100 - $149 / hr
Employees:
10 - 49
Ratings:
4.7 8 Reviews

Industries Served

Education Information Technology Construction Sports & Fitness Logistics & Supply Chain Environmental Services Manufacturing Government & Public Sector

Where We Specialize

17% Software Development
Software Development 17%
Web Development 16%
Salesforce Development 14%
Big Data Analytics 14%
Game Development 12%
Ruby on Rails 12%
Mobile App Development 10%
AI Development 5%

Industry Expertise

Entertainment74% Real Estate26%

Typical Project Size

54% Enterprise
35% Small Business
11% Midmarket Business

About

Total Quality Media is a technology company founded in 2018. Their core services include Digital Marketing. With 10 - 49 people on staff, Total Quality Media can take on projects of varying size. Projects are generally billed around $100 - $149 / hr/hr. Total Quality Media operates out of Union, KY. These details offer a useful starting point when evaluating Total Quality Media.

Total Quality Media Reviews

4.7 8 Reviews
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Good value and a team that genuinely cares about the result

Sophie Doyle / Director of Technology | Jul 10, 2026

We were very happy with how this project went. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We launched on schedule and have not had any major issues since. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Total Quality Media was brought in to redesign and rebuild our company website on a modern stack. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 5.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$500,000+
Project Duration:
Dec 2025 - May 2026
Business Type:
Education
Location:
Cambridge, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Education company based in Cambridge, UK. I'm the Director of Technology and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to redesign and rebuild our company website on a modern stack before our busy season.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Education clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Skilled Web Development Team That Understood Our Business

Heather Price / Senior Product Manager | Jun 25, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Feedback from our customers has been very positive so far. I would recommend Total Quality Media to anyone looking for a dependable Web Development partner.

Project summary

We hired Total Quality Media to rebuild a slow, outdated web app and move it to a new framework. The work covered requirements, design, development, testing and launch support. The engagement ran for about 6 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$500,000+
Project Duration:
Oct 2025 - Apr 2026
Business Type:
Information Technology
Location:
San Jose, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Information Technology company based in San Jose, USA. I'm the Senior Product Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to rebuild a slow, outdated web app and move it to a new framework before our busy season.
What services did the company provide for your project?
Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

They listened, asked the right questions, and delivered

Jessica Price / Director | Jun 11, 2026

We were very happy with how this project went. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly. Happy to recommend them.

Project summary

Our company worked with Total Quality Media to migrate our sales team to a new CRM and set up automation. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 6 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
CRM Development
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - Apr 2026
Business Type:
Construction
Location:
Atlanta, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director at Atlas Projects, a Construction company based in Atlanta, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to migrate our sales team to a new CRM and set up automation before our busy season.
What services did the company provide for your project?
CRM Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Professional team that made a complex project feel manageable

Kevin Miller / Senior Product Manager | May 09, 2026

We were very happy with how this project went. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

It has made a real difference to how our team works day to day. Happy to recommend them.

Project summary

We engaged Total Quality Media to rebuild a slow, outdated web app and move it to a new framework. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 6 months.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$500,000+
Project Duration:
Oct 2025 - Apr 2026
Business Type:
Sports & Fitness
Location:
Phoenix, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Sports & Fitness company based in Phoenix, USA. I'm the Senior Product Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to rebuild a slow, outdated web app and move it to a new framework, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Web Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Web Development partner.

Professional AI & Machine Learning Team, Smooth Delivery From Start to Finish

Arjun Verma / General Manager | May 07, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We are already seeing better numbers than before the project.

We would definitely work with them again.

Project summary

Total Quality Media was brought in to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 4-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - Mar 2026
Business Type:
Logistics & Supply Chain
Location:
Hyderabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Brightpath Logistics Pvt Ltd is a Logistics & Supply Chain business in Hyderabad, India. As General Manager, I was responsible for this project on our side and the main contact for Total Quality Media.
What specific problem or business challenge led you to hire this company?
We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Logistics & Supply Chain and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Total Quality Media Delivered a Quality Mobile App Development Solution on Time

Owen Chen / Founder | Apr 23, 2026

Total Quality Media did an excellent job for us. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We launched on schedule and have not had any major issues since. We would definitely work with them again.

Project summary

We partnered with Total Quality Media to develop a field-staff app with offline mode that syncs back to our main system. The work covered requirements, design, development, testing and launch support. Overall it was a 9-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$150,000 to $499,999
Project Duration:
May 2025 - Feb 2026
Business Type:
Environmental Services
Location:
Vancouver, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Horizon Recycling is a Environmental Services business in Vancouver, Canada. As Founder, I was responsible for this project on our side and the main contact for Total Quality Media.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to develop a field-staff app with offline mode that syncs back to our main system before our busy season.
What services did the company provide for your project?
Mobile App Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Honest advice and solid execution

Laura Fischer / Founder | Jan 29, 2026

We were very happy with how this project went. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The result looks great and performs well, and our internal team found it easy to take over. Overall, a team we trust and plan to keep working with.

Project summary

We hired Total Quality Media to clean up and consolidate customer data spread across several systems. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 6-month engagement.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Data & Analytics
Project Cost:
$50,000 to $149,999
Project Duration:
Jun 2025 - Dec 2025
Business Type:
Manufacturing
Location:
Berlin, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Founder at Greenfield Components GmbH, a Manufacturing company based in Berlin, Germany. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to clean up and consolidate customer data spread across several systems, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end Data & Analytics — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Data & Analytics partner.

Total Quality Media Delivered a Quality Data & Analytics Solution on Time

Nicole Nguyen / Head of Engineering | Jan 13, 2026

Our experience with Total Quality Media was really positive from start to finish. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Since launch, everything has been stable and our team has adapted to it quickly. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Total Quality Media was brought in to set up a data warehouse and reporting layer for our leadership team. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 4 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Data & Analytics
Project Cost:
$50,000 to $149,999
Project Duration:
Jul 2025 - Nov 2025
Business Type:
Government & Public Sector
Location:
Minneapolis, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Engineering at Horizon Council Services, a Government & Public Sector company based in Minneapolis, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to set up a data warehouse and reporting layer for our leadership team, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Data & Analytics, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Total Quality Media asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Government & Public Sector clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.
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