Details

Founded:
2024
Hourly Rates:
$25 - $49 / hr
Employees:
Freelancer
Ratings:
4.3 9 Reviews

Industries Served

Travel & Hospitality Telecommunications Construction Aerospace & Defense Education Nonprofit & NGO Pharmaceuticals & Biotechnology Automotive Environmental Services

Where We Specialize

22% Bot Development
Bot Development 22%
AI Development 18%
Audio Annotation 18%
Ruby on Rails 11%
Mobile App Development 9%
Web Development 9%
Software Development 8%
Symfony 5%

Industry Expertise

Entertainment64% Restaurant24% Food12%

Typical Project Size

63% Midmarket Business
22% Small Business
15% Enterprise

About

Since 2024, Tom Joe James has operated as a technology services provider. Their core services include Web Development. Tom Joe James operates as an independent freelancer rather than a larger team. Projects are generally billed around $25 - $49 / hr/hr. This profile is a starting point — reach out to Tom Joe James directly to discuss project specifics.

Tom Joe James Reviews

4.3 9 Reviews
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Strong Technical Skills and a Very Responsive AI & Machine Learning Team

Tyler Ramirez / Director of IT | Jul 15, 2026

I would rate this engagement highly on almost every front. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes.

We are already discussing the next phase with them.

Project summary

We partnered with Tom Joe James to build a demand forecasting model on top of our sales data. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 2 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$150,000 to $499,999
Project Duration:
Apr 2026 - Jun 2026
Business Type:
Travel & Hospitality
Location:
Portland, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Director of IT at Harborview Journeys Inc. We operate in Travel & Hospitality and most of our customers are in and around Portland, USA.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a demand forecasting model on top of our sales data before our busy season.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Quality work, a little slower than we planned

Rachel Carter / Owner | Jun 25, 2026

We got a good result in the end, but the road there had a few bumps. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We are already seeing better numbers than before the project. Estimates on a few features were optimistic and those took longer than planned. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Tom Joe James to develop a scheduling and dispatch tool for our field team. The work covered requirements, design, development, testing and launch support. The engagement ran for about 8 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
Less than $10,000
Project Duration:
Aug 2025 - Apr 2026
Business Type:
Telecommunications
Location:
Denver, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Owner at Crestview Communications Inc. We operate in Telecommunications and most of our customers are in and around Denver, USA.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to develop a scheduling and dispatch tool for our field team before our busy season.
What services did the company provide for your project?
Software Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Software Development partner.

Professional team that made a complex project feel manageable

Ruby Walker / Founder & CEO | Jun 08, 2026

Tom Joe James did good work for us, and we would use them again. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. Estimates on a few features were optimistic and those took longer than planned. We are already discussing the next phase with them.

Project summary

Tom Joe James was brought in to automate document data extraction that our team was doing by hand. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 9 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Aug 2025 - May 2026
Business Type:
Construction
Location:
Wellington, New Zealand

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Founder & CEO at Oakline Projects. We operate in Construction and most of our customers are in and around Wellington, New Zealand.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to automate document data extraction that our team was doing by hand.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Would happily work with them again

Meera Mehta / Owner | May 01, 2026

We were very happy with how this project went. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We are already seeing better numbers than before the project.

We are already discussing the next phase with them.

Project summary

We engaged Tom Joe James to develop a field-staff app with offline mode that syncs back to our main system. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 6-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$10,000 to $49,999
Project Duration:
Sep 2025 - Mar 2026
Business Type:
Aerospace & Defense
Location:
Pune, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Owner at Pioneer Aviation Pvt Ltd, a Aerospace & Defense company based in Pune, India. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to develop a field-staff app with offline mode that syncs back to our main system, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Great Experience With Tom Joe James on Our AI & Machine Learning Project

Matt Thompson / Co-Founder & CTO | Apr 16, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We are already seeing better numbers than before the project.

We are already discussing the next phase with them.

Project summary

Our company worked with Tom Joe James to automate document data extraction that our team was doing by hand. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 3 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Nov 2025 - Feb 2026
Business Type:
Education
Location:
Calgary, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Bridgewater Tutors is a Education business in Calgary, Canada. As Co-Founder & CTO, I was responsible for this project on our side and the main contact for Tom Joe James.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to automate document data extraction that our team was doing by hand so they could focus on customers.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Easy to work with and very transparent on timelines and cost

Heather Price / Senior Engineering Manager | Mar 22, 2026

Tom Joe James did good work for us, and we would use them again. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The result looks great and performs well, and our internal team found it easy to take over. Documentation at handover was a bit thin and we had to ask for more detail. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with Tom Joe James to add an AI chatbot to our support site that answers questions from our help docs. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 2 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - Jan 2026
Business Type:
Nonprofit & NGO
Location:
San Diego, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Senior Engineering Manager at Brightpath Trust. We operate in Nonprofit & NGO and most of our customers are in and around San Diego, USA.
What specific problem or business challenge led you to hire this company?
We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Honest advice and solid execution

Chris Fisher / Founder | Mar 17, 2026

Our experience with Tom Joe James was really positive from start to finish. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We launched on schedule and have not had any major issues since. I would recommend Tom Joe James to anyone looking for a dependable Web Development partner.

Project summary

We partnered with Tom Joe James to redesign and rebuild our company website on a modern stack. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 5 months.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$10,000 to $49,999
Project Duration:
Oct 2025 - Mar 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
Nashville, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Pharmaceuticals & Biotechnology company based in Nashville, USA. I'm the Founder and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to redesign and rebuild our company website on a modern stack before our busy season.
What services did the company provide for your project?
Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Good results, communication improved as the project went on

Harsh Agarwal / Operations Manager | Feb 17, 2026

The final product works well for us, although the process could have been smoother. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We launched on schedule and have not had any major issues since. A couple of milestones slipped by a week or so, mostly around testing. We are already discussing the next phase with them.

Project summary

We partnered with Tom Joe James to redesign and rebuild our company website on a modern stack. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 5-month engagement.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Jul 2025 - Dec 2025
Business Type:
Automotive
Location:
Noida, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Automotive company based in Noida, India. I'm the Operations Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to redesign and rebuild our company website on a modern stack before our busy season.
What services did the company provide for your project?
End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Automotive and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Great team to work with — professional, responsive and reliable

Amanda Price / Co-Founder & CTO | Jan 18, 2026

Tom Joe James did an excellent job for us. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The result looks great and performs well, and our internal team found it easy to take over. We would definitely work with them again.

Project summary

Our company worked with Tom Joe James to automate document data extraction that our team was doing by hand. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 9-month engagement.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
Less than $10,000
Project Duration:
Mar 2025 - Dec 2025
Business Type:
Environmental Services
Location:
Charlotte, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Co-Founder & CTO at Silverline Green Solutions. We operate in Environmental Services and most of our customers are in and around Charlotte, USA.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to automate document data extraction that our team was doing by hand.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Environmental Services and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.
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