TOKYO BRANCH

Visit Website Write a Review Claim this Company

Details

Founded:
2017
Hourly Rates:
$100 - $149 / hr
Employees:
2 - 9
Ratings:
4.2 10 Reviews

Industries Served

Events & Event Management Retail & E-commerce Gaming & Gambling Energy & Utilities Pharmaceuticals & Biotechnology Mining & Metals Insurance Aerospace & Defense Nonprofit & NGO

Where We Specialize

24% Virtual Reality
Virtual Reality 24%
Cloud Computing Services 21%
UI/UX 19%
Mobile App Development 13%
AI Development 12%
Bot Development 8%
Web Design 3%

Industry Expertise

Manufacturing100%

Typical Project Size

43% Small Business
32% Enterprise
25% Midmarket Business

About

TOKYO BRANCH works with clients to plan, build, and ship digital products. TOKYO BRANCH focuses on Web Development and UI/UX Design. With 2 - 9 people on staff, TOKYO BRANCH can take on projects of varying size. Projects are generally billed around $100 - $149 / hr/hr. TOKYO BRANCH operates out of Koto City, Japan. This profile is a starting point — reach out to TOKYO BRANCH directly to discuss project specifics.

TOKYO BRANCH Reviews

4.2 10 Reviews
Submit Review

A reliable long-term partner for our tech needs

Pieter Botha / Senior Product Manager | Sep 08, 2026

I would rate this engagement highly on almost every front. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The result looks great and performs well, and our internal team found it easy to take over. We would definitely work with them again.

Project summary

TOKYO BRANCH was brought in to rebuild our existing mobile app, which had poor reviews and frequent crashes. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 6 months.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$50,000 to $149,999
Project Duration:
Feb 2026 - Aug 2026
Business Type:
Events & Event Management
Location:
Cape Town, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Silverline Productions is a Events & Event Management business in Cape Town, South Africa. As Senior Product Manager, I was responsible for this project on our side and the main contact for TOKYO BRANCH.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to rebuild our existing mobile app, which had poor reviews and frequent crashes so they could focus on customers.
What services did the company provide for your project?
Mobile App Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Events & Event Management and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Dependable Cloud Services Partner for a Growing Retail & E-commerce Business

Priya Miller / Operations Manager | Aug 28, 2026

We were very happy with how this project went. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We launched on schedule and have not had any major issues since.

I would recommend TOKYO BRANCH to anyone looking for a dependable Cloud Services partner.

Project summary

Our company worked with TOKYO BRANCH to reduce our cloud bill and clean up an AWS setup that had grown messy over the years. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 8 months.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Cloud Services
Project Cost:
$150,000 to $499,999
Project Duration:
Nov 2025 - Jul 2026
Business Type:
Retail & E-commerce
Location:
San Jose, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Operations Manager at Trueline Market. We operate in Retail & E-commerce and most of our customers are in and around San Jose, USA.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to reduce our cloud bill and clean up an AWS setup that had grown messy over the years.
What services did the company provide for your project?
Mainly Cloud Services. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
We compared three or four agencies. TOKYO BRANCH asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Retail & E-commerce clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Professional Cloud Services Team, Smooth Delivery From Start to Finish

James Walker / CTO | Aug 24, 2026

Our experience with TOKYO BRANCH was really positive from start to finish. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Feedback from our customers has been very positive so far.

Happy to recommend them.

Project summary

TOKYO BRANCH was brought in to reduce our cloud bill and clean up an AWS setup that had grown messy over the years. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 8 months.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Cloud Services
Project Cost:
$150,000 to $499,999
Project Duration:
Dec 2025 - Aug 2026
Business Type:
Gaming & Gambling
Location:
Leeds, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Atlas Interactive is a Gaming & Gambling business in Leeds, UK. As CTO, I was responsible for this project on our side and the main contact for TOKYO BRANCH.
What specific problem or business challenge led you to hire this company?
We needed to reduce our cloud bill and clean up an AWS setup that had grown messy over the years, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Cloud Services, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. TOKYO BRANCH asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Gaming & Gambling clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Cloud Services partner.

Reliable Cloud Services Partner That Delivered What They Promised

Meera Bose / Co-Founder & CTO | Aug 07, 2026

TOKYO BRANCH did an excellent job for us. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We launched on schedule and have not had any major issues since. We would definitely work with them again.

Project summary

We hired TOKYO BRANCH to move our application to Azure and set up proper backups and monitoring. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 6 months.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Cloud Services
Project Cost:
$10,000 to $49,999
Project Duration:
Dec 2025 - Jun 2026
Business Type:
Energy & Utilities
Location:
Chennai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Co-Founder & CTO at Copper Leaf Solar Pvt Ltd. We operate in Energy & Utilities and most of our customers are in and around Chennai, India.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to move our application to Azure and set up proper backups and monitoring before our busy season.
What services did the company provide for your project?
Cloud Services, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Good work overall, with a few bumps along the way

Lena Fischer / Director of Technology | Jul 21, 2026

We got a good result in the end, but the road there had a few bumps. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The result looks great and performs well, and our internal team found it easy to take over. Documentation at handover was a bit thin and we had to ask for more detail.

Overall, a team we trust and plan to keep working with.

Project summary

We hired TOKYO BRANCH to rebuild our existing mobile app, which had poor reviews and frequent crashes. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 7 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - Jun 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
Berlin, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director of Technology at Stonebridge Bio GmbH, a Pharmaceuticals & Biotechnology company based in Berlin, Germany. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to rebuild our existing mobile app, which had poor reviews and frequent crashes.
What services did the company provide for your project?
End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Pharmaceuticals & Biotechnology and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Solid delivery, though timelines needed some pushing

Ananya Nair / Co-Founder & CTO | Jun 24, 2026

The final product works well for us, although the process could have been smoother. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Since launch, everything has been stable and our team has adapted to it quickly. A couple of milestones slipped by a week or so, mostly around testing. We would definitely work with them again.

Project summary

We engaged TOKYO BRANCH to reduce our cloud bill and clean up an AWS setup that had grown messy over the years. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 5-month engagement.

  • Overall Rating 3.5
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Cloud Services
Project Cost:
$10,000 to $49,999
Project Duration:
Jan 2026 - Jun 2026
Business Type:
Mining & Metals
Location:
Pune, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Co-Founder & CTO at Swift Mining Pvt Ltd, a Mining & Metals company based in Pune, India. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to reduce our cloud bill and clean up an AWS setup that had grown messy over the years, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly Cloud Services. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Mining & Metals and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Great Experience With TOKYO BRANCH on Our AI & Machine Learning Project

Amy Hughes / Managing Director | Apr 04, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We are already seeing better numbers than before the project. Happy to recommend them.

Project summary

We hired TOKYO BRANCH to add an AI chatbot to our support site that answers questions from our help docs. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 7 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Aug 2025 - Mar 2026
Business Type:
Insurance
Location:
London, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Lakeshore Assurance is a Insurance business in London, UK. As Managing Director, I was responsible for this project on our side and the main contact for TOKYO BRANCH.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to add an AI chatbot to our support site that answers questions from our help docs so they could focus on customers.
What services did the company provide for your project?
Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Insurance clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Quality work, a little slower than we planned

Jack O'Brien / Co-Founder & CTO | Mar 19, 2026

The final product works well for us, although the process could have been smoother. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The result looks great and performs well, and our internal team found it easy to take over. Estimates on a few features were optimistic and those took longer than planned. Overall, a team we trust and plan to keep working with.

Project summary

We partnered with TOKYO BRANCH to redesign the user experience of our SaaS product. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$10,000 to $49,999
Project Duration:
Sep 2025 - Feb 2026
Business Type:
Insurance
Location:
Brisbane, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Kinetic Underwriters is a Insurance business in Brisbane, Australia. As Co-Founder & CTO, I was responsible for this project on our side and the main contact for TOKYO BRANCH.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to redesign the user experience of our SaaS product before our busy season.
What services did the company provide for your project?
End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Insurance clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Exceeded our expectations on quality and communication

Megan Wallace / Director of Technology | Jan 27, 2026

We were very happy with how this project went. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We launched on schedule and have not had any major issues since.

We are already discussing the next phase with them.

Project summary

We partnered with TOKYO BRANCH to redesign the user experience of our SaaS product. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 2 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$50,000 to $149,999
Project Duration:
Sep 2025 - Nov 2025
Business Type:
Aerospace & Defense
Location:
Atlanta, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Pioneer Aviation Inc is a Aerospace & Defense business in Atlanta, USA. As Director of Technology, I was responsible for this project on our side and the main contact for TOKYO BRANCH.
What specific problem or business challenge led you to hire this company?
We needed to redesign the user experience of our SaaS product, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable UI/UX Design partner.

Great Experience With TOKYO BRANCH on Our Cloud Services Project

Amanda Hughes / Director | Jan 22, 2026

TOKYO BRANCH did an excellent job for us. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Feedback from our customers has been very positive so far.

We would definitely work with them again.

Project summary

We engaged TOKYO BRANCH to reduce our cloud bill and clean up an AWS setup that had grown messy over the years. The work covered requirements, design, development, testing and launch support. The project took roughly 3 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Cloud Services
Project Cost:
$10,000 to $49,999
Project Duration:
Oct 2025 - Jan 2026
Business Type:
Nonprofit & NGO
Location:
Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Nonprofit & NGO company based in Austin, USA. I'm the Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to reduce our cloud bill and clean up an AWS setup that had grown messy over the years before our busy season.
What services did the company provide for your project?
End-to-end Cloud Services — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. TOKYO BRANCH asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Nonprofit & NGO clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.
Get Listed