Exceeded our expectations on quality and communication
We were happy with the final result. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
We launched on schedule and have not had any major issues since. A couple of milestones slipped by a week or so, mostly around testing. Happy to recommend them.
Project summary
Tktupt was brought in to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 8 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Dec 2025 - Aug 2026
- Business Type:
- Gaming & Gambling
- Location:
- Wellington, New Zealand