Please describe your company, your role, and the industry you operate in.
I work as Founder & CEO at Westbridge Law Group. We operate in Legal Services and most of our customers are in and around Birmingham, UK.
What specific problem or business challenge led you to hire this company?
We needed to port our game to new platforms and improve performance, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Game Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Thornley Fallis asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Legal Services clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.