Thinkwik Reviews

A reliable long-term partner for our tech needs

Owen MacDonald / Founder & CEO | Sep 08, 2026

We were very happy with how this project went. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We are already seeing better numbers than before the project.

I would recommend Thinkwik to anyone looking for a dependable Mobile App Development partner.

Project summary

We partnered with Thinkwik to develop a field-staff app with offline mode that syncs back to our main system. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 9 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $150,000 to $499,999
Project Duration:: Oct 2025 - Jul 2026
Business Type:: Environmental Services
Location:: Edmonton, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Environmental Services company based in Edmonton, Canada. I'm the Founder & CEO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to develop a field-staff app with offline mode that syncs back to our main system, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Skilled IoT Development Team That Understood Our Business

Zoe Taylor / Head of Digital Transformation | Aug 12, 2026

Thinkwik did an excellent job for us. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The result looks great and performs well, and our internal team found it easy to take over. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Thinkwik was brought in to build firmware and a companion app for a smart device we were launching. The work covered requirements, design, development, testing and launch support. We worked together for around 5 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: IoT Development
Project Cost:: $500,000+
Project Duration:: Jan 2026 - Jun 2026
Business Type:: Food & Beverage
Location:: Brisbane, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Head of Digital Transformation at Oakline Kitchen Pty Ltd. We operate in Food & Beverage and most of our customers are in and around Brisbane, Australia.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build firmware and a companion app for a smart device we were launching.

What services did the company provide for your project?

End-to-end IoT Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Food & Beverage clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Reliable Web Development Partner That Delivered What They Promised

Jessica Patel / VP of Engineering | Jun 06, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We are already seeing better numbers than before the project. Happy to recommend them.

Project summary

We hired Thinkwik to redesign and rebuild our company website on a modern stack. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 8-month engagement.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $50,000 to $149,999
Project Duration:: Aug 2025 - Apr 2026
Business Type:: Information Technology
Location:: Boston, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the VP of Engineering at Brightpath Digital Inc, a Information Technology company based in Boston, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to redesign and rebuild our company website on a modern stack so they could focus on customers.

What services did the company provide for your project?

Web Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Information Technology and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Great Experience With Thinkwik on Our Software Development Project

Sneha Mehta / Program Manager | Jun 01, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We are already seeing better numbers than before the project.

Happy to recommend them.

Project summary

Thinkwik was brought in to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. The work covered requirements, design, development, testing and launch support. The project took roughly 3 months from kickoff to launch.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $500,000+
Project Duration:: Jan 2026 - Apr 2026
Business Type:: Human Resources
Location:: Hyderabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Program Manager at Keystone Staffing Pvt Ltd. We operate in Human Resources and most of our customers are in and around Hyderabad, India.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a custom operations platform to replace the spreadsheets and email threads we were running the business on.

What services did the company provide for your project?

Software Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Thinkwik asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Would happily work with them again

Luke Ryan / Owner | May 20, 2026

Our experience with Thinkwik was really positive from start to finish. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

Since launch, everything has been stable and our team has adapted to it quickly. We would definitely work with them again.

Project summary

We partnered with Thinkwik to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. Overall it was a 4-month engagement.

Overall Rating 4.5
Quality 4.0
Schedule 4.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $150,000 to $499,999
Project Duration:: Nov 2025 - Mar 2026
Business Type:: Energy & Utilities
Location:: Adelaide, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Pinecrest Utilities Pty Ltd is a Energy & Utilities business in Adelaide, Australia. As Owner, I was responsible for this project on our side and the main contact for Thinkwik.

What specific problem or business challenge led you to hire this company?

We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Energy & Utilities clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Dependable Software Development Partner for a Growing Advertising & Marketing Business

Anna Müller / Founder | Apr 30, 2026

Thinkwik did an excellent job for us. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

Since launch, everything has been stable and our team has adapted to it quickly.

We would definitely work with them again.

Project summary

Thinkwik was brought in to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 5 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $10,000 to $49,999
Project Duration:: Nov 2025 - Apr 2026
Business Type:: Advertising & Marketing
Location:: Munich, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Founder at Crestview Agency GmbH. We operate in Advertising & Marketing and most of our customers are in and around Munich, Germany.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build a custom operations platform to replace the spreadsheets and email threads we were running the business on before our busy season.

What services did the company provide for your project?

End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Advertising & Marketing and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Dependable Web Development Partner for a Growing Nonprofit & NGO Business

Conor Walsh / Head of Digital Transformation | Apr 24, 2026

Our experience with Thinkwik was really positive from start to finish. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Since launch, everything has been stable and our team has adapted to it quickly.

I would recommend Thinkwik to anyone looking for a dependable Web Development partner.

Project summary

We engaged Thinkwik to build a customer portal where clients can log in, track orders and download invoices. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 6 months.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $500,000+
Project Duration:: Sep 2025 - Mar 2026
Business Type:: Nonprofit & NGO
Location:: Galway, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Nonprofit & NGO company based in Galway, Ireland. I'm the Head of Digital Transformation and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.