The Secret Lab

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Details

Founded:
2019
Hourly Rates:
$150 - $199 / hr
Employees:
2 - 9
Ratings:
4.8 8 Reviews

Industries Served

Government & Public Sector Nonprofit & NGO Travel & Hospitality Telecommunications Sports & Fitness Events & Event Management Legal Services

Where We Specialize

25% Unity 3D Game Development
Unity 3D Game Development 25%
Game Development 18%
Mobile App Development 12%
E-commerce Development 12%
Blockchain Development 12%
Wallet Development 12%
Software Development 9%

Industry Expertise

FinTech71% Entertainment29%

Typical Project Size

67% Enterprise
18% Midmarket Business
15% Small Business

About

The Secret Lab is a technology company founded in 2019. Their core services include AR/VR Development. The company operates with a team of 2 - 9 professionals. Projects are generally billed around $150 - $199 / hr/hr. The Secret Lab operates out of Kirkland, WA. Overall, The Secret Lab is one of the options worth shortlisting for a technology project.

The Secret Lab Reviews

4.8 8 Reviews
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Professional Game Development Team, Smooth Delivery From Start to Finish

Callum Holmes / Co-Founder & CTO | Sep 04, 2026

We were very happy with how this project went. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Feedback from our customers has been very positive so far. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with The Secret Lab to develop a casual mobile game from concept to launch. The work covered requirements, design, development, testing and launch support. The engagement ran for about 5 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
$10,000 to $49,999
Project Duration:
Feb 2026 - Jul 2026
Business Type:
Government & Public Sector
Location:
London, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Government & Public Sector company based in London, UK. I'm the Co-Founder & CTO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to develop a casual mobile game from concept to launch.
What services did the company provide for your project?
Game Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Game Development partner.

A reliable long-term partner for our tech needs

Sneha Nair / CTO | Aug 15, 2026

The Secret Lab did an excellent job for us. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Since launch, everything has been stable and our team has adapted to it quickly.

We would definitely work with them again.

Project summary

We engaged The Secret Lab to rebuild an internal order management system that had outgrown its original design. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 2-month engagement.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$150,000 to $499,999
Project Duration:
May 2026 - Jul 2026
Business Type:
Nonprofit & NGO
Location:
Mumbai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as CTO at Stonebridge Community Network Pvt Ltd. We operate in Nonprofit & NGO and most of our customers are in and around Mumbai, India.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to rebuild an internal order management system that had outgrown its original design before our busy season.
What services did the company provide for your project?
End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Nonprofit & NGO clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Skilled Mobile App Development Team That Understood Our Business

Lotte Smit / Founder & CEO | Jul 24, 2026

Our experience with The Secret Lab was really positive from start to finish. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The result looks great and performs well, and our internal team found it easy to take over. Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with The Secret Lab to build iOS and Android apps for our customers, including booking, payments and push notifications. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 9-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$50,000 to $149,999
Project Duration:
Sep 2025 - Jun 2026
Business Type:
Travel & Hospitality
Location:
Eindhoven, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Founder & CEO at Kinetic Hospitality BV, a Travel & Hospitality company based in Eindhoven, Netherlands. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build iOS and Android apps for our customers, including booking, payments and push notifications.
What services did the company provide for your project?
End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Travel & Hospitality and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Great Experience With The Secret Lab on Our E-commerce Development Project

Lauren Johnson / Founder & CEO | Jun 26, 2026

Our experience with The Secret Lab was really positive from start to finish. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Feedback from our customers has been very positive so far. Happy to recommend them.

Project summary

We partnered with The Secret Lab to add subscriptions and a better checkout to our existing store. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 5 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
E-commerce Development
Project Cost:
$10,000 to $49,999
Project Duration:
Jan 2026 - Jun 2026
Business Type:
Telecommunications
Location:
Phoenix, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Telecommunications company based in Phoenix, USA. I'm the Founder & CEO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to add subscriptions and a better checkout to our existing store.
What services did the company provide for your project?
E-commerce Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. The Secret Lab asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Telecommunications clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable E-commerce Development partner.

Skilled Software Development Team That Understood Our Business

Rohan Shah / Owner | Apr 16, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We launched on schedule and have not had any major issues since. Happy to recommend them.

Project summary

Our company worked with The Secret Lab to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 9 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$50,000 to $149,999
Project Duration:
May 2025 - Feb 2026
Business Type:
Sports & Fitness
Location:
Gurugram, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Evergreen Gym Pvt Ltd is a Sports & Fitness business in Gurugram, India. As Owner, I was responsible for this project on our side and the main contact for The Secret Lab.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build a custom operations platform to replace the spreadsheets and email threads we were running the business on.
What services did the company provide for your project?
Software Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Sports & Fitness and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Sports & Fitness clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Solid Game Development Work With Clear Communication Throughout

Daniel Al Nuaimi / Co-Founder | Mar 19, 2026

We were very happy with how this project went. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The Game Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Happy to recommend them.

Project summary

We hired The Secret Lab to develop a casual mobile game from concept to launch. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 2-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
$10,000 to $49,999
Project Duration:
Nov 2025 - Jan 2026
Business Type:
Government & Public Sector
Location:
Sharjah, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Co-Founder at Harborview Civic Solutions. We operate in Government & Public Sector and most of our customers are in and around Sharjah, UAE.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to develop a casual mobile game from concept to launch.
What services did the company provide for your project?
Game Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Government & Public Sector and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Would happily work with them again

Conor Murphy / Co-Founder & CTO | Mar 19, 2026

Our experience with The Secret Lab was really positive from start to finish. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We launched on schedule and have not had any major issues since.

I would recommend The Secret Lab to anyone looking for a dependable Game Development partner.

Project summary

Our company worked with The Secret Lab to develop a casual mobile game from concept to launch. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 7-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
Less than $10,000
Project Duration:
Jul 2025 - Feb 2026
Business Type:
Events & Event Management
Location:
Cork, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Events & Event Management company based in Cork, Ireland. I'm the Co-Founder & CTO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to develop a casual mobile game from concept to launch, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Game Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Exceeded our expectations on quality and communication

Tyler Wallace / Managing Director | Jan 06, 2026

Our experience with The Secret Lab was really positive from start to finish. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Feedback from our customers has been very positive so far. We would definitely work with them again.

Project summary

We partnered with The Secret Lab to add subscriptions and a better checkout to our existing store. The work covered requirements, design, development, testing and launch support. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
E-commerce Development
Project Cost:
$10,000 to $49,999
Project Duration:
Jun 2025 - Nov 2025
Business Type:
Legal Services
Location:
Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Managing Director at Vertex Legal, a Legal Services company based in Austin, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to add subscriptions and a better checkout to our existing store so they could focus on customers.
What services did the company provide for your project?
End-to-end E-commerce Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable E-commerce Development partner.
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