Quality work, a little slower than we planned
The final product works well for us, although the process could have been smoother. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They were upfront about what was realistic within our budget, which helped us prioritise the right features.
We launched on schedule and have not had any major issues since. A couple of milestones slipped by a week or so, mostly around testing.
If you need a team that communicates well and delivers, they are a good choice.
Project summary
Our company worked with The Iconfactory to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 5 months from kickoff to launch.
- Project Type:
- Software Development
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Mar 2026 - Aug 2026
- Business Type:
- Financial Services
- Location:
- Minneapolis, USA