The Factory Interactive

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Details

Founded:
1998
Hourly Rates:
$200 - $300 / hr
Employees:
10 - 49
Ratings:
4.4 8 Reviews

Industries Served

Fashion & Apparel Healthcare Media & Entertainment Retail & E-commerce Real Estate Nonprofit & NGO Food & Beverage Telecommunications

Where We Specialize

15% IT Consulting
IT Consulting 15%
AI Development 15%
Software Development 14%
Bot Development 14%
IT Services 13%
Implementation Services 13%
SAP ERP Consulting 13%
Mobile App Development 3%

Industry Expertise

Manufacturing63% Logistics37%

Typical Project Size

69% Small Business
20% Enterprise
11% Midmarket Business

About

Since 1998, The Factory Interactive has operated as a technology services provider. The Factory Interactive focuses on Web Development. The Factory Interactive employs 10 - 49 people. Typical hourly rates run around $200 - $300 / hr/hr. The Factory Interactive operates out of Miami, FL. This profile is a starting point — reach out to The Factory Interactive directly to discuss project specifics.

The Factory Interactive Reviews

4.4 8 Reviews
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Capable Mobile App Development team — happy with the end result

Siddharth Bose / Founder & CEO | Oct 17, 2026

The final product works well for us, although the process could have been smoother. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in.

It has made a real difference to how our team works day to day. Their team changed one developer midway, which slowed things down for a couple of weeks. Overall, a team we trust and plan to keep working with.

Project summary

We engaged The Factory Interactive to build iOS and Android apps for our customers, including booking, payments and push notifications. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 2 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$10,000 to $49,999
Project Duration:
Jun 2026 - Aug 2026
Business Type:
Fashion & Apparel
Location:
Ahmedabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Fashion & Apparel company based in Ahmedabad, India. I'm the Founder & CEO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build iOS and Android apps for our customers, including booking, payments and push notifications.
What services did the company provide for your project?
Mobile App Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Mobile App Development partner.

They listened, asked the right questions, and delivered

Olivia O'Brien / Program Manager | Oct 16, 2026

The Factory Interactive did good work for us, and we would use them again. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We launched on schedule and have not had any major issues since. Documentation at handover was a bit thin and we had to ask for more detail.

We would definitely work with them again.

Project summary

We hired The Factory Interactive to provide ongoing monitoring and support for our cloud infrastructure. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$150,000 to $499,999
Project Duration:
Apr 2026 - Sep 2026
Business Type:
Healthcare
Location:
Gold Coast, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Stonebridge Wellness Pty Ltd is a Healthcare business in Gold Coast, Australia. As Program Manager, I was responsible for this project on our side and the main contact for The Factory Interactive.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to provide ongoing monitoring and support for our cloud infrastructure.
What services did the company provide for your project?
IT Managed Services, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Reliable AI & Machine Learning Partner That Delivered What They Promised

Yousef Al Mansoori / Managing Director | Sep 22, 2026

The Factory Interactive did an excellent job for us. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We are already seeing better numbers than before the project. I would recommend The Factory Interactive to anyone looking for a dependable AI & Machine Learning partner.

Project summary

The Factory Interactive was brought in to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. We worked together for around 2 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
Less than $10,000
Project Duration:
May 2026 - Jul 2026
Business Type:
Media & Entertainment
Location:
Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Managing Director at Pioneer Media FZ-LLC, a Media & Entertainment company based in Abu Dhabi, UAE. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.
What services did the company provide for your project?
Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Strong Technical Skills and a Very Responsive IT Consulting Team

Eva Visser / Managing Director | Apr 27, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The result looks great and performs well, and our internal team found it easy to take over. Overall, a team we trust and plan to keep working with.

Project summary

We engaged The Factory Interactive to help us choose and plan the rollout of a new core system. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 8 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
$10,000 to $49,999
Project Duration:
Jun 2025 - Feb 2026
Business Type:
Retail & E-commerce
Location:
Eindhoven, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Managing Director at Clearfield Goods BV. We operate in Retail & E-commerce and most of our customers are in and around Eindhoven, Netherlands.
What specific problem or business challenge led you to hire this company?
We needed to help us choose and plan the rollout of a new core system, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
IT Consulting, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Would happily work with them again

Eric Sullivan / CTO | Apr 22, 2026

I would rate this engagement highly on almost every front. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Since launch, everything has been stable and our team has adapted to it quickly.

We would definitely work with them again.

Project summary

Our company worked with The Factory Interactive to provide ongoing monitoring and support for our cloud infrastructure. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$50,000 to $149,999
Project Duration:
May 2025 - Feb 2026
Business Type:
Real Estate
Location:
Minneapolis, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Cobalt Estates Inc is a Real Estate business in Minneapolis, USA. As CTO, I was responsible for this project on our side and the main contact for The Factory Interactive.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to provide ongoing monitoring and support for our cloud infrastructure.
What services did the company provide for your project?
IT Managed Services, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Professional IT Consulting Team, Smooth Delivery From Start to Finish

Lukas Richter / Head of Product | Mar 24, 2026

I would rate this engagement highly on almost every front. They shared working builds regularly, so we could test early and give feedback before things were locked in. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The IT Consulting work has already made a noticeable difference — tasks that used to take hours now take minutes. We are already discussing the next phase with them.

Project summary

We partnered with The Factory Interactive to review our technology setup and give us a roadmap for the next two years. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 5 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
$50,000 to $149,999
Project Duration:
Sep 2025 - Feb 2026
Business Type:
Nonprofit & NGO
Location:
Hamburg, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Product at Copper Leaf Foundation GmbH, a Nonprofit & NGO company based in Hamburg, Germany. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to review our technology setup and give us a roadmap for the next two years, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end IT Consulting — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Reliable Software Development Partner That Delivered What They Promised

Nikhil Bose / Senior Product Manager | Jan 14, 2026

The project went well overall. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Since launch, everything has been stable and our team has adapted to it quickly. Estimates on a few features were optimistic and those took longer than planned. Overall, a team we trust and plan to keep working with.

Project summary

We hired The Factory Interactive to rebuild an internal order management system that had outgrown its original design. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 3-month engagement.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$500,000+
Project Duration:
Aug 2025 - Nov 2025
Business Type:
Food & Beverage
Location:
Chennai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Food & Beverage company based in Chennai, India. I'm the Senior Product Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to rebuild an internal order management system that had outgrown its original design, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly Software Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Food & Beverage and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Reliable IT Managed Services Partner That Delivered What They Promised

Siddharth Joshi / Chief Digital Officer | Jan 04, 2026

The Factory Interactive did an excellent job for us. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The result looks great and performs well, and our internal team found it easy to take over.

Happy to recommend them.

Project summary

We engaged The Factory Interactive to take over day-to-day IT support for our offices. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 2 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$500,000+
Project Duration:
Oct 2025 - Dec 2025
Business Type:
Telecommunications
Location:
Kolkata, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Pinecrest Networks Pvt Ltd is a Telecommunications business in Kolkata, India. As Chief Digital Officer, I was responsible for this project on our side and the main contact for The Factory Interactive.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to take over day-to-day IT support for our offices so they could focus on customers.
What services did the company provide for your project?
Mainly IT Managed Services. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Telecommunications and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable IT Managed Services partner.
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