Solid delivery, though timelines needed some pushing
The final product works well for us, although the process could have been smoother. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline.
The result looks great and performs well, and our internal team found it easy to take over. A couple of milestones slipped by a week or so, mostly around testing.
We would definitely work with them again.
Project summary
We partnered with The Delta to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 7 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- Less than $10,000
- Project Duration:
- Jan 2026 - Aug 2026
- Business Type:
- Energy & Utilities
- Location:
- Sydney, Australia