Honest advice and solid execution
We were very happy with how this project went. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Their project manager kept things organised and was quick to flag anything that might affect the timeline.
Since launch, everything has been stable and our team has adapted to it quickly.
Overall, a team we trust and plan to keep working with.
Project summary
The Arcadia Group Inc. was brought in to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 6 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Feb 2026 - Aug 2026
- Business Type:
- Environmental Services
- Location:
- Vancouver, Canada