They listened, asked the right questions, and delivered
I would rate this engagement highly on almost every front. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
We launched on schedule and have not had any major issues since.
We would definitely work with them again.
Project summary
Tekzen was brought in to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 6 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Jan 2026 - Jul 2026
- Business Type:
- Food & Beverage
- Location:
- Johannesburg, South Africa