Good work overall, with a few bumps along the way
Overall the project was a success, though it was not without some challenges. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.
Feedback from our customers has been very positive so far. We had to follow up a few times on smaller bug fixes after launch.
We are already discussing the next phase with them.
Project summary
TechHive was brought in to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 5-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Apr 2026 - Sep 2026
- Business Type:
- Financial Services
- Location:
- Chicago, USA