Solid delivery, though timelines needed some pushing
Overall the project was a success, though it was not without some challenges. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
Feedback from our customers has been very positive so far. Documentation at handover was a bit thin and we had to ask for more detail.
Happy to recommend them.
Project summary
Our company worked with TechEnd to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 6 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- Feb 2026 - Aug 2026
- Business Type:
- Information Technology
- Location:
- Munich, Germany