Quality work, a little slower than we planned
Overall the project was a success, though it was not without some challenges. They shared working builds regularly, so we could test early and give feedback before things were locked in. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
It has made a real difference to how our team works day to day. A couple of milestones slipped by a week or so, mostly around testing. We are already discussing the next phase with them.
Project summary
Tech-EZ was brought in to manage our servers, backups and helpdesk. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 9 months.
- Project Type:
- IT Managed Services
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Nov 2025 - Aug 2026
- Business Type:
- Education
- Location:
- Mumbai, India