TBDLAB

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Details

Founded:
2015
Hourly Rates:
$50 - $99 / hr
Employees:
10 - 49
Ratings:
4.2 9 Reviews

Industries Served

Construction Advertising & Marketing Nonprofit & NGO Human Resources Information Technology Media & Entertainment Healthcare Food & Beverage Events & Event Management

Where We Specialize

16% AI Development
AI Development 16%
Implementation Services 14%
Software Development 13%
Progressive Web App 10%
Big Data Analytics 10%
AWS Consulting 10%
IoT Development 6%
Cloud Consulting 5%
Mobile App Development 4%
QA 4%
Bot Development 3%
E-commerce Development 2%
Testing Services 2%
Web Development 1%

Industry Expertise

Food35% Education29% Restaurant25% Entertainment11%

Typical Project Size

59% Small Business
30% Midmarket Business
11% Enterprise

About

TBDLAB has been in business since 2015, delivering technology projects for clients. TBDLAB focuses on Web Development and Custom Software Development. The company operates with a team of 10 - 49 professionals. Projects are generally billed around $50 - $99 / hr/hr. This profile is a starting point — reach out to TBDLAB directly to discuss project specifics.

TBDLAB Reviews

4.2 9 Reviews
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Skilled Quality Assurance & Testing Team That Understood Our Business

Sanne Bakker / Director of IT | Sep 23, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We are already seeing better numbers than before the project. I would recommend TBDLAB to anyone looking for a dependable Quality Assurance & Testing partner.

Project summary

TBDLAB was brought in to run performance and load testing ahead of a big launch. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 3-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Quality Assurance & Testing
Project Cost:
$50,000 to $149,999
Project Duration:
May 2026 - Aug 2026
Business Type:
Construction
Location:
Eindhoven, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Construction company based in Eindhoven, Netherlands. I'm the Director of IT and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to run performance and load testing ahead of a big launch.
What services did the company provide for your project?
Quality Assurance & Testing, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. TBDLAB asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

They listened, asked the right questions, and delivered

Noura Haddad / Director of Technology | Sep 14, 2026

TBDLAB did an excellent job for us. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We are already seeing better numbers than before the project. We are already discussing the next phase with them.

Project summary

We hired TBDLAB to rebuild a slow, outdated web app and move it to a new framework. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 8 months.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - Jul 2026
Business Type:
Advertising & Marketing
Location:
Dubai, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Greenfield Marketing is a Advertising & Marketing business in Dubai, UAE. As Director of Technology, I was responsible for this project on our side and the main contact for TBDLAB.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to rebuild a slow, outdated web app and move it to a new framework before our busy season.
What services did the company provide for your project?
End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Advertising & Marketing and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Good results, communication improved as the project went on

Yousef Al Nuaimi / Director of IT | Jul 10, 2026

The final product works well for us, although the process could have been smoother. They shared working builds regularly, so we could test early and give feedback before things were locked in. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We launched on schedule and have not had any major issues since. Their team changed one developer midway, which slowed things down for a couple of weeks. If you need a team that communicates well and delivers, they are a good choice.

Project summary

TBDLAB was brought in to review our technology setup and give us a roadmap for the next two years. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 7 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - Jun 2026
Business Type:
Nonprofit & NGO
Location:
Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Director of IT at Nimbus Trust LLC. We operate in Nonprofit & NGO and most of our customers are in and around Abu Dhabi, UAE.
What specific problem or business challenge led you to hire this company?
We needed to review our technology setup and give us a roadmap for the next two years, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
IT Consulting, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. TBDLAB asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable IT Consulting partner.

Professional IT Consulting Team, Smooth Delivery From Start to Finish

Olivia Murphy / Founder & CEO | Jul 04, 2026

TBDLAB did good work for us, and we would use them again. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly. Their team changed one developer midway, which slowed things down for a couple of weeks.

Happy to recommend them.

Project summary

We hired TBDLAB to review our technology setup and give us a roadmap for the next two years. The work covered requirements, design, development, testing and launch support. Overall it was a 4-month engagement.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
$10,000 to $49,999
Project Duration:
Jan 2026 - May 2026
Business Type:
Human Resources
Location:
Melbourne, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Founder & CEO at Summit Talent, a Human Resources company based in Melbourne, Australia. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to review our technology setup and give us a roadmap for the next two years, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end IT Consulting — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Solid delivery, though timelines needed some pushing

Ashley Wallace / Owner | Apr 13, 2026

We got a good result in the end, but the road there had a few bumps. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We launched on schedule and have not had any major issues since. Their team changed one developer midway, which slowed things down for a couple of weeks. I would recommend TBDLAB to anyone looking for a dependable E-commerce Development partner.

Project summary

We hired TBDLAB to build a Shopify store with custom features for our product range. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 9 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
E-commerce Development
Project Cost:
$50,000 to $149,999
Project Duration:
Jun 2025 - Mar 2026
Business Type:
Information Technology
Location:
Chicago, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Keystone Digital LLC is a Information Technology business in Chicago, USA. As Owner, I was responsible for this project on our side and the main contact for TBDLAB.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build a Shopify store with custom features for our product range.
What services did the company provide for your project?
Mainly E-commerce Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Information Technology and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Solid Software Development Work With Clear Communication Throughout

Darren Lim / Head of Digital Transformation | Apr 13, 2026

TBDLAB did an excellent job for us. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The Software Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Happy to recommend them.

Project summary

Our company worked with TBDLAB to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$500,000+
Project Duration:
Oct 2025 - Mar 2026
Business Type:
Media & Entertainment
Location:
Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Digital Transformation at Kinetic Studios Pte Ltd, a Media & Entertainment company based in Singapore. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a custom operations platform to replace the spreadsheets and email threads we were running the business on so they could focus on customers.
What services did the company provide for your project?
Software Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. TBDLAB asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Solid E-commerce Development Work With Clear Communication Throughout

Isla Smith / Founder | Mar 09, 2026

TBDLAB did good work for us, and we would use them again. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

It has made a real difference to how our team works day to day. Estimates on a few features were optimistic and those took longer than planned. I would recommend TBDLAB to anyone looking for a dependable E-commerce Development partner.

Project summary

We partnered with TBDLAB to migrate our online store from an older platform to a new one. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 5 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
E-commerce Development
Project Cost:
$50,000 to $149,999
Project Duration:
Aug 2025 - Jan 2026
Business Type:
Healthcare
Location:
Gold Coast, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Healthcare company based in Gold Coast, Australia. I'm the Founder and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to migrate our online store from an older platform to a new one, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end E-commerce Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Healthcare and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

A reliable long-term partner for our tech needs

Bec Nguyen / Managing Director | Jan 13, 2026

We were happy with the final result. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We are already seeing better numbers than before the project. Documentation at handover was a bit thin and we had to ask for more detail.

We are already discussing the next phase with them.

Project summary

We partnered with TBDLAB to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 4 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$150,000 to $499,999
Project Duration:
Jul 2025 - Nov 2025
Business Type:
Food & Beverage
Location:
Adelaide, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Trueline Foods Pty Ltd is a Food & Beverage business in Adelaide, Australia. As Managing Director, I was responsible for this project on our side and the main contact for TBDLAB.
What specific problem or business challenge led you to hire this company?
We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Food & Beverage and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Solid Web Development Work With Clear Communication Throughout

Conor Byrne / Head of Digital Transformation | Jan 07, 2026

TBDLAB did good work for us, and we would use them again. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The result looks great and performs well, and our internal team found it easy to take over. There were some early misunderstandings on requirements that took a few rounds to sort out. Happy to recommend them.

Project summary

We partnered with TBDLAB to redesign and rebuild our company website on a modern stack. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 8 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$500,000+
Project Duration:
Apr 2025 - Dec 2025
Business Type:
Events & Event Management
Location:
Galway, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Bluepeak Events is a Events & Event Management business in Galway, Ireland. As Head of Digital Transformation, I was responsible for this project on our side and the main contact for TBDLAB.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to redesign and rebuild our company website on a modern stack before our busy season.
What services did the company provide for your project?
Web Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.
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