Symbol Studio Reviews

They listened, asked the right questions, and delivered

Zoe Smith / Head of Product | Sep 24, 2026

We were very happy with how this project went. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Since launch, everything has been stable and our team has adapted to it quickly. Overall, a team we trust and plan to keep working with.

Project summary

We engaged Symbol Studio to run performance and load testing ahead of a big launch. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 2 months.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Quality Assurance & Testing
Project Cost:: $50,000 to $149,999
Project Duration:: Jun 2026 - Aug 2026
Business Type:: Financial Services
Location:: Melbourne, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Lakeshore Payments Pty Ltd is a Financial Services business in Melbourne, Australia. As Head of Product, I was responsible for this project on our side and the main contact for Symbol Studio.

What specific problem or business challenge led you to hire this company?

We needed to run performance and load testing ahead of a big launch, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end Quality Assurance & Testing — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Symbol Studio asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Skilled Mobile App Development Team That Understood Our Business

Darren Wong / Owner | Sep 10, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We are already seeing better numbers than before the project.

Happy to recommend them.

Project summary

Symbol Studio was brought in to rebuild our existing mobile app, which had poor reviews and frequent crashes. The work covered requirements, design, development, testing and launch support. The project took roughly 9 months from kickoff to launch.

Overall Rating 4.5
Quality 4.0
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: Less than $10,000
Project Duration:: Nov 2025 - Aug 2026
Business Type:: Sports & Fitness
Location:: Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Owner at Westbridge Sports Pte Ltd, a Sports & Fitness company based in Singapore. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to rebuild our existing mobile app, which had poor reviews and frequent crashes so they could focus on customers.

What services did the company provide for your project?

Mobile App Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Easy to work with and very transparent on timelines and cost

Julia Fischer / Program Manager | Jun 26, 2026

Our experience with Symbol Studio was really positive from start to finish. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We are already seeing better numbers than before the project.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Symbol Studio to migrate our sales team to a new CRM and set up automation. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 9 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: CRM Development
Project Cost:: $150,000 to $499,999
Project Duration:: Aug 2025 - May 2026
Business Type:: Nonprofit & NGO
Location:: Berlin, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Bridgewater Alliance GmbH is a Nonprofit & NGO business in Berlin, Germany. As Program Manager, I was responsible for this project on our side and the main contact for Symbol Studio.

What specific problem or business challenge led you to hire this company?

We needed to migrate our sales team to a new CRM and set up automation, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end CRM Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Reliable IT Consulting Partner That Delivered What They Promised

Andre Fisher / CTO | Jun 18, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Since launch, everything has been stable and our team has adapted to it quickly. We are already discussing the next phase with them.

Project summary

We engaged Symbol Studio to review our technology setup and give us a roadmap for the next two years. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 3 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: IT Consulting
Project Cost:: $50,000 to $149,999
Project Duration:: Feb 2026 - May 2026
Business Type:: Healthcare
Location:: Dallas, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as CTO at Stonebridge Wellness. We operate in Healthcare and most of our customers are in and around Dallas, USA.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to review our technology setup and give us a roadmap for the next two years.

What services did the company provide for your project?

IT Consulting, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Healthcare and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable IT Consulting partner.

Reliable Quality Assurance & Testing Partner That Delivered What They Promised

Lachlan Kelly / Senior Product Manager | Jun 06, 2026

Symbol Studio did good work for us, and we would use them again. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We launched on schedule and have not had any major issues since. We had to follow up a few times on smaller bug fixes after launch. Overall, a team we trust and plan to keep working with.

Project summary

We engaged Symbol Studio to set up automated testing for our web application. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 5 months.

Overall Rating 4.0
Quality 4.0
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Quality Assurance & Testing
Project Cost:: $500,000+
Project Duration:: Nov 2025 - Apr 2026
Business Type:: Mining & Metals
Location:: Sydney, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Mining & Metals company based in Sydney, Australia. I'm the Senior Product Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to set up automated testing for our web application so they could focus on customers.