Capable UI/UX Design team — happy with the end result
We got a good result in the end, but the road there had a few bumps. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.
We are already seeing better numbers than before the project. Documentation at handover was a bit thin and we had to ask for more detail.
We are already discussing the next phase with them.
Project summary
We engaged Sych to redesign the user experience of our SaaS product. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 6 months from kickoff to launch.
- Project Type:
- UI/UX Design
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Feb 2026 - Aug 2026
- Business Type:
- Nonprofit & NGO
- Location:
- Ottawa, Canada