SuperNice

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Details

Founded:: 2017
Hourly Rates:: $100 - $149 / hr
Employees:: 2 - 9
Ratings:: 4.6 9 Reviews

Industries Served

Food & Beverage Advertising & Marketing Information Technology Human Resources Legal Services Mining & Metals Gaming & Gambling Pharmaceuticals & Biotechnology

Where We Specialize

23% UI/UX

UI/UX 23%

Web Design 23%

Mobile App Development 13%

AI Development 12%

Virtual Reality 12%

Bot Development 9%

Software Development 8%

Industry Expertise

Entertainment100%

Typical Project Size

52% Enterprise

29% Small Business

19% Midmarket Business

About

SuperNice works with clients to plan, build, and ship digital products. Their core services include Web Development and UI/UX Design. The company operates with a team of 2 - 9 professionals. Projects are generally billed around $100 - $149 / hr/hr. Their home base is Los Angeles, CA. This gives a quick snapshot of what to expect when working with SuperNice.

SuperNice Reviews

4.6 9 Reviews

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Great team to work with — professional, responsive and reliable

Oliver Hughes / CTO | Sep 26, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. We would definitely work with them again.

Project summary

We engaged SuperNice to automate document data extraction that our team was doing by hand. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 3 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $150,000 to $499,999
Project Duration:: Apr 2026 - Jul 2026
Business Type:: Food & Beverage
Location:: Bristol, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the CTO at Summit Beverages, a Food & Beverage company based in Bristol, UK. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Food & Beverage and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Honest advice and solid execution

Felix Hoffmann / Managing Director | Sep 15, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The result looks great and performs well, and our internal team found it easy to take over. I would recommend SuperNice to anyone looking for a dependable Software Development partner.

Project summary

We engaged SuperNice to rebuild an internal order management system that had outgrown its original design. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 6 months from kickoff to launch.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $10,000 to $49,999
Project Duration:: Jan 2026 - Jul 2026
Business Type:: Advertising & Marketing
Location:: Stuttgart, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Managing Director at Ironwood Media Group GmbH, a Advertising & Marketing company based in Stuttgart, Germany. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to rebuild an internal order management system that had outgrown its original design so they could focus on customers.

What services did the company provide for your project?

End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. SuperNice asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Software Development partner.

Capable UI/UX Design team — happy with the end result

Callum Barker / Co-Founder & CTO | Aug 30, 2026

We got a good result in the end, but the road there had a few bumps. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We are already seeing better numbers than before the project. Their team changed one developer midway, which slowed things down for a couple of weeks.

Happy to recommend them.

Project summary

We hired SuperNice to run user research and create new designs for our mobile app. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 5 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $50,000 to $149,999
Project Duration:: Feb 2026 - Jul 2026
Business Type:: Information Technology
Location:: London, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Co-Founder & CTO at Trueline Digital, a Information Technology company based in London, UK. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We needed to run user research and create new designs for our mobile app, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

UI/UX Design, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. SuperNice asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Information Technology clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Good value and a team that genuinely cares about the result

James Shaw / CEO | Aug 12, 2026

I would rate this engagement highly on almost every front. They shared working builds regularly, so we could test early and give feedback before things were locked in. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Since launch, everything has been stable and our team has adapted to it quickly.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged SuperNice to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 7-month engagement.

Overall Rating 4.5
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Dec 2025 - Jul 2026
Business Type:: Human Resources
Location:: Bristol, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Human Resources company based in Bristol, UK. I'm the CEO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.

What services did the company provide for your project?

AI & Machine Learning, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable AI & Machine Learning partner.

They listened, asked the right questions, and delivered

Ananya Nair / Co-Founder & CTO | Apr 12, 2026

I would rate this engagement highly on almost every front. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Feedback from our customers has been very positive so far.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired SuperNice to automate document data extraction that our team was doing by hand. The work covered requirements, design, development, testing and launch support. The engagement ran for about 4 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Nov 2025 - Mar 2026
Business Type:: Legal Services
Location:: Gurugram, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Legal Services company based in Gurugram, India. I'm the Co-Founder & CTO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to automate document data extraction that our team was doing by hand before our busy season.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Would happily work with them again

Sneha Agarwal / Co-Founder & CTO | Mar 17, 2026

We were very happy with how this project went. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We launched on schedule and have not had any major issues since. Happy to recommend them.

Project summary

We hired SuperNice to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. The engagement ran for about 3 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: Less than $10,000
Project Duration:: Oct 2025 - Jan 2026
Business Type:: Mining & Metals
Location:: Ahmedabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Mining & Metals company based in Ahmedabad, India. I'm the Co-Founder & CTO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to add an AI chatbot to our support site that answers questions from our help docs.