Good results, communication improved as the project went on
We got a good result in the end, but the road there had a few bumps. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features.
The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. Documentation at handover was a bit thin and we had to ask for more detail. I would recommend SprintSynergy to anyone looking for a dependable AI & Machine Learning partner.
Project summary
We partnered with SprintSynergy to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 6 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- Less than $10,000
- Project Duration:
- Mar 2026 - Sep 2026
- Business Type:
- Food & Beverage
- Location:
- Manchester, UK