SpecialCase

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Details

Founded:
2006
Hourly Rates:
$100 - $149 / hr
Employees:
Freelancer
Ratings:
4.2 10 Reviews

Industries Served

Telecommunications Media & Entertainment Education Government & Public Sector Human Resources Aerospace & Defense Travel & Hospitality Logistics & Supply Chain Fashion & Apparel

Where We Specialize

25% Virtual Reality
Virtual Reality 25%
AI Development 20%
Software Development 19%
Mobile App Development 15%
UI/UX 12%
Bot Development 5%
Web Design 4%

Industry Expertise

Manufacturing55% Real Estate45%

Typical Project Size

46% Enterprise
34% Small Business
20% Midmarket Business

About

SpecialCase is a software development company that turns ideas into working products. SpecialCase focuses on Web Development and UI/UX Design. SpecialCase works solo as a freelance specialist. Typical hourly rates run around $100 - $149 / hr/hr. This profile is a starting point — reach out to SpecialCase directly to discuss project specifics.

SpecialCase Reviews

4.2 10 Reviews
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Strong Technical Skills and a Very Responsive Software Development Team

Rahul Mehta / Managing Director | Oct 19, 2026

Our experience with SpecialCase was really positive from start to finish. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Since launch, everything has been stable and our team has adapted to it quickly.

We are already discussing the next phase with them.

Project summary

We hired SpecialCase to develop a scheduling and dispatch tool for our field team. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
Less than $10,000
Project Duration:
Nov 2025 - Aug 2026
Business Type:
Telecommunications
Location:
Kolkata, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Managing Director at Summit Networks Pvt Ltd. We operate in Telecommunications and most of our customers are in and around Kolkata, India.
What specific problem or business challenge led you to hire this company?
We needed to develop a scheduling and dispatch tool for our field team, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Software Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Great Experience With SpecialCase on Our Software Development Project

Sneha Reddy / Chief Digital Officer | Sep 27, 2026

Overall we had a good experience working with SpecialCase. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The Software Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Their team changed one developer midway, which slowed things down for a couple of weeks.

Overall, a team we trust and plan to keep working with.

Project summary

We hired SpecialCase to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. The work covered requirements, design, development, testing and launch support. Overall it was a 5-month engagement.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$500,000+
Project Duration:
Mar 2026 - Aug 2026
Business Type:
Media & Entertainment
Location:
Gurugram, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Media & Entertainment company based in Gurugram, India. I'm the Chief Digital Officer and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to build a custom operations platform to replace the spreadsheets and email threads we were running the business on, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Software Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Media & Entertainment and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Strong Technical Skills and a Very Responsive AI & Machine Learning Team

Heather Nguyen / Co-Founder & CTO | Aug 01, 2026

SpecialCase did an excellent job for us. They were upfront about what was realistic within our budget, which helped us prioritise the right features. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Feedback from our customers has been very positive so far.

We would definitely work with them again.

Project summary

SpecialCase was brought in to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 4 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Feb 2026 - Jun 2026
Business Type:
Education
Location:
Nashville, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Education company based in Nashville, USA. I'm the Co-Founder & CTO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Education clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Easy to work with and very transparent on timelines and cost

Jessica Carter / Owner | Jun 10, 2026

I would rate this engagement highly on almost every front. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We are already seeing better numbers than before the project. Happy to recommend them.

Project summary

SpecialCase was brought in to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 5-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Nov 2025 - Apr 2026
Business Type:
Government & Public Sector
Location:
Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Owner at Cobalt Civic Solutions, a Government & Public Sector company based in Tampa, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Skilled AI & Machine Learning Team That Understood Our Business

Ryan Johnson / Co-Founder & CTO | Mar 26, 2026

Our experience with SpecialCase was really positive from start to finish. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes.

We would definitely work with them again.

Project summary

Our company worked with SpecialCase to build a demand forecasting model on top of our sales data. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 4-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Oct 2025 - Feb 2026
Business Type:
Human Resources
Location:
Nashville, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Human Resources company based in Nashville, USA. I'm the Co-Founder & CTO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a demand forecasting model on top of our sales data before our busy season.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Good work overall, with a few bumps along the way

Lucy Barker / Co-Founder | Mar 05, 2026

We got a good result in the end, but the road there had a few bumps. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

It has made a real difference to how our team works day to day. Documentation at handover was a bit thin and we had to ask for more detail. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with SpecialCase to automate document data extraction that our team was doing by hand. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 8 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
May 2025 - Jan 2026
Business Type:
Aerospace & Defense
Location:
Birmingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Horizon Aerospace Ltd is a Aerospace & Defense business in Birmingham, UK. As Co-Founder, I was responsible for this project on our side and the main contact for SpecialCase.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to automate document data extraction that our team was doing by hand so they could focus on customers.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Aerospace & Defense clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Quality work, a little slower than we planned

Amanda Wallace / Chief Digital Officer | Mar 02, 2026

Overall the project was a success, though it was not without some challenges. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We are already seeing better numbers than before the project. Estimates on a few features were optimistic and those took longer than planned.

We are already discussing the next phase with them.

Project summary

We partnered with SpecialCase to build iOS and Android apps for our customers, including booking, payments and push notifications. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$500,000+
Project Duration:
Apr 2025 - Jan 2026
Business Type:
Travel & Hospitality
Location:
Atlanta, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Cobalt Journeys is a Travel & Hospitality business in Atlanta, USA. As Chief Digital Officer, I was responsible for this project on our side and the main contact for SpecialCase.
What specific problem or business challenge led you to hire this company?
We needed to build iOS and Android apps for our customers, including booking, payments and push notifications, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mobile App Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Great team to work with — professional, responsive and reliable

Megan Ramirez / Founder & CEO | Jan 30, 2026

SpecialCase did good work for us, and we would use them again. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Feedback from our customers has been very positive so far. Estimates on a few features were optimistic and those took longer than planned. Happy to recommend them.

Project summary

We engaged SpecialCase to rebuild our existing mobile app, which had poor reviews and frequent crashes. The work covered requirements, design, development, testing and launch support. Overall it was a 9-month engagement.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$10,000 to $49,999
Project Duration:
Mar 2025 - Nov 2025
Business Type:
Human Resources
Location:
Denver, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Founder & CEO at Cobalt Talent LLC, a Human Resources company based in Denver, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to rebuild our existing mobile app, which had poor reviews and frequent crashes, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

SpecialCase Delivered a Quality AI & Machine Learning Solution on Time

Fatima Rahman / Co-Founder | Jan 13, 2026

Our experience with SpecialCase was really positive from start to finish. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We launched on schedule and have not had any major issues since.

I would recommend SpecialCase to anyone looking for a dependable AI & Machine Learning partner.

Project summary

Our company worked with SpecialCase to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 5 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Jun 2025 - Nov 2025
Business Type:
Logistics & Supply Chain
Location:
Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Swift Supply FZ-LLC is a Logistics & Supply Chain business in Abu Dhabi, UAE. As Co-Founder, I was responsible for this project on our side and the main contact for SpecialCase.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Logistics & Supply Chain and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Delivered on time and stayed involved after launch

Ashley Brooks / Program Manager | Jan 06, 2026

SpecialCase did an excellent job for us. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The result looks great and performs well, and our internal team found it easy to take over.

I would recommend SpecialCase to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We partnered with SpecialCase to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Mar 2025 - Dec 2025
Business Type:
Fashion & Apparel
Location:
Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Program Manager at Pioneer Wear Inc. We operate in Fashion & Apparel and most of our customers are in and around Austin, USA.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to add an AI chatbot to our support site that answers questions from our help docs.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. SpecialCase asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Fashion & Apparel clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.
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